:Frown:

 

October 12, around 4:30pm pst I caught a Shiny Machop on the Road to Victory, servers went down about 15 minutes later. Stayed offline for what seemed like 10 hours, logged back in to no Shiny Machop. Kinda sad, dont want to kill 8000 more Machops to re get him.

There is probably a rollback, and in these cases the person will not be able to help you for your problem..

Sorry to tell you but you can say goodbye to your [glow=gold]shiny[/glow]. ☹️

Do you remember the id?

:Frown:

 

October 12, around 4:30pm pst I caught a Shiny Machop on the Road to Victory, servers went down about 15 minutes later. Stayed offline for what seemed like 10 hours, logged back in to no Shiny Machop. Kinda sad, dont want to kill 8000 more Machops to re get him.

Hello Bnanner

I'm sorry for the inconvenience, but it seems that you have been hit by a rollback.

I know this is frustrating because this is unexpected and it made you lose your shiny Machop, but there is nothing that can be done since it's due to a crash and no refund can be made.

When you catch a shiny Pokemon, I advise you to force save your progress by logging out manually, by this way the server save your last data and your Pokemon is safe.

 

As said in this topic :

▶︎ Lost by crash issues

 

Including disconnections and rollbacks

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case.

 

I'm again sorry, and I wish you a nice day. :Sing:

 

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