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Broken mac client

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After the new client download I get stuck at a purple screen before it loads the login screen. I tried deleting andredownloading the client also.

(On a mac)

  • Author

Purple screen solved yet??

 

<t>Has the purple screen issue for mac users been solved??<br/>

<br/>

I tried deleting files and redownloading, my mac is all updated. I play just fine before the update (bout 300 hrs on the mac). Im just trying to play. Thanks.</t>

Re: Purple screen solved yet??

 

<r><QUOTE author="SirMeliodas" post_id="456474" time="1508410396" user_id="1723565"><s>

</s>

Has the purple screen issue for mac users been solved??<br/>

<br/>

I tried deleting files and redownloading, my mac is all updated. I play just fine before the update (bout 300 hrs on the mac). Im just trying to play. Thanks.

<e>

</e></QUOTE>

I merged your both topics. Please don't create any new one, we're aware of the issue and we will keep you updated of the solution.</r>

After the new client download I get stuck at a purple screen before it loads the login screen. I tried deleting andredownloading the client also.

(On a mac)

 

You have to Update your Mac to Sierra Version. If you dont find it in Updates section, go to Apple Store Homepage and High Sierra system Download will be there. :y:

JAdgaSJ.png

Do not contact staff members for private support. Share the question on forums, as this can then be of use to others.

Please use proper forum when posting. Thanks.

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