This is what happen when i open the new file.

 

yeah this happens to me too

This is what happen when i open the new file.

 

yeah this happens to me too

 

Hello HiroshiNagai and bobert, and sorry for the inconvenience!

 

If you are a Mac user, you may want to try the following; it seems that several people had issues with Mac and the latest client, and that this solved it for most of them:

 

 

 

Otherwise: Try to run the game in admin mode, and compatibility mode; also add an exception at your firewall if you haven't already!

 

Also, have you tried these following steps, already, from the Read this before making a General Support topic ?

Crash issues or other issues

Win7 Guide - https://tinyurl.com/crashhelp

Win10 Guide - https://tinyurl.com/PROwin10fix

Android Guide - https://tinyurl.com/androidprofix

Mac Guide - https://tinyurl.com/macprofix

Linux/GNU Guide - https://tinyurl.com/prognulinux

Cannot open PRO in Mac - https://tinyurl.com/ProMacFix

PRO64_93_2.exe is not responding - https://tinyurl.com/PRO64Fix

---

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip
   
2. Disable anti-virus program
   
3. Restart computer

---

Mac UnZip Programs Suggestions

• The Unarchiver
  
• WinZip5
  
• Keka
  
• BetterZiip

---

Other solution:

Update your drivers and reinstall Direct X

 

 

---

 

Remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client.

 

 

I hope that your issue will be fixed!

Looking forward for your feedback; in the meanwhile, I wish you guys a great day :Angel:

Samething happens to me tooo