Hi,

 

I'm having trouble with the newest updated client for PRO, I get stuck on the loading screen and can't get any further.

it's for Windows and I haven't had this problem before, anyone having the same issue or know how it can be fixed? :D:

 

Hi,

 

I'm having trouble with the newest updated client for PRO, I get stuck on the loading screen and can't get any further.

it's for Windows and I haven't had this problem before, anyone having the same issue or know how it can be fixed? :D:

 

Hello mellycat

I am sorry to hear that you experienced this inconvenience.

Have you tried following these steps ?

▶︎ Crash issue

---

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix https://tinyurl.com/PROwin10fix

 

PRO64_93_2.exe is not responding https://tinyurl.com/PRO64Fix

 

Other solution for crash (follow 3 steps)

1- Unzip file without using WinRAR or 7zip

2- Disable anti-virus program

3- Restart computer

 

Others solution:

Updated drive and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before downloading a new client.

Have you tried running PRO in compatibility mode ?

 

 

Let me know if your issue is solved :Sing:

Thank you, I tried using a different unzip program and reinstalling PRO, cleaning all cache and restarting PC, it seems to have done the job for now :)

Thank you, I tried using a different unzip program and reinstalling PRO, cleaning all cache and restarting PC, it seems to have done the job for now :)

Glad to hear that, I hope this inconvenience won't occur in the future.

I wish you a nice day and a good game !

:Sing:

 

 

- Locked as solved -

More loading errors

 

<r>So actually loading up the client has been solved but now im stuck on loading the map? i tried reinstalling PRO, restarting the PC and leaving it for a couple hours and trying again among other things but nothing seems to work :( anyone able to help, sorry for the second post i thought all was fixed last time :(<br/>

<br/>

<URL url="https://postimg.org/image/92oe49j0hn/"><s></s><IMG src="https://s1.postimg.org/92oe49j0hn/Untitled.png"><s></e></IMG><e></e></URL></r>

So actually loading up the client has been solved but now im stuck on loading the map? i tried reinstalling PRO, restarting the PC and leaving it for a couple hours and trying again among other things but nothing seems to work :( anyone able to help, sorry for the second post i thought all was fixed last time :(

 

Hello again mellycat

Since your issue is not solved, I merged your post with your previous topic concerning your problem.

Well, this kind of inconvenience may happen if you have a bad Internet connection. Would you be able to try with another network ?

I don't have another network available, however, if it's an internet problem I will try reset my router and PC again

 

ill let you know if it works

Still no luck and I'm out of ideas :(

I'm finally in the game \o/

I'm finally in the game \o/

Nice ! Seems like it's indeed an Internet issue, wait a bit between two loading maps screen.

Also, to clear the maps follow these steps : Use F2 > a console should appear > type clearmaps > use Enter

Then restart your client and you should won't get any other inconvenience.

 

I wish you a nice day and a good game :Sing:

 

 

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