have deleted the game and all the files to the game and still purple screen and my mac is also on the latest version and still everything is the same purple screen and nothing else....

have deleted the game and all the files to the game and still purple screen and my mac is also on the latest version and still everything is the same purple screen and nothing else....

 

Hey Deadlyassassin, and sorry for the inconvenience!

 

Just to make sure we're talking about the same version: your "latest version" is "High Sierra" ? So far, it worked for other Mac users

The update to download is High Sierra. You will find it on Apple Store homepage (directly from the application). After the update is finished, start last PRO Client Download and you shouldn’t have problems again with the purple screen

 

Also, are your graphic drivers up to date?

 

Hopefully, your issue will be fixed soon :Angel:

Looking forward for your feedback; in the meanwhile, I wish you a great day!

have deleted the game and all the files to the game and still purple screen and my mac is also on the latest version and still everything is the same purple screen and nothing else....

 

Hey Deadlyassassin, and sorry for the inconvenience!

 

Just to make sure we're talking about the same version: your "latest version" is "High Sierra" ? So far, it worked for other Mac users

The update to download is High Sierra. You will find it on Apple Store homepage (directly from the application). After the update is finished, start last PRO Client Download and you shouldn’t have problems again with the purple screen

 

Also, are your graphic drivers up to date?

 

Hopefully, your issue will be fixed soon :Angel:

Looking forward for your feedback; in the meanwhile, I wish you a great day!

thanks for the help :) im gonna download high sierra and try again to see if it has worked or not