Lullaby3 Posted October 22, 2017 Share Posted October 22, 2017 When I log in the screen stays black. Thow other players name are shown. I cant see my pokemon also. But I can battle with anyone. Link to comment Share on other sites More sharing options...
Calahan Posted October 22, 2017 Share Posted October 22, 2017 When I log in the screen stays black. Thow other players name are shown. I cant see my pokemon also. But I can battle with anyone. Hey Neel, and sorry for the inconvenience! Try to run the game in admin mode, and compatibility mode; also add an exception at your firewall if you haven't already! Otherwise: Have you tried these following steps, already, from the Read this before making a General Support topic ? Crash issues or other issues Win7 Guide - https://tinyurl.com/crashhelp Win10 Guide - https://tinyurl.com/PROwin10fix Android Guide - https://tinyurl.com/androidprofix Mac Guide - https://tinyurl.com/macprofix Linux/GNU Guide - https://tinyurl.com/prognulinux Cannot open PRO in Mac - https://tinyurl.com/ProMacFix PRO64_93_2.exe is not responding - https://tinyurl.com/PRO64Fix Other solution for crash (follow 3 steps) Unzip file without using WinRAR or 7zipDisable anti-virus program Restart computer Mac UnZip Programs Suggestions The UnarchiverWinZip5 Keka BetterZiip Other solution: Update your drivers and reinstall Direct X Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client. This will surely help you fix your issue :Angel: Nevertheless, I'm looking forward for your feedback! In the meanwhile, I wish you a good day :Grin: Link to comment Share on other sites More sharing options...
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