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While I was choosing my reward, I got dc and I didn't take my reward from npc Vlad. Can you help me for this situation please?

Hello erhan3532, and foremost, I'm deeply sorry for the inconvenience. :D:

 

Unfortunately, we cannot refund anything lost due to a disconnection ‒may it be caused by a server crash or a net drop‒, including the progress or items, as stated here:

 

- [glow=white]Quote for visibility[/glow] -

Lost by crash issues

Including disconnections and rollbacks

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case.

 

Locking as nothing can be done, sadly;

I wish you a great day, and hope you're enjoying the event! :Heart:

 

 

 

- [glow=lightgreen]Locked as answered[/glow] -

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