Resolution failure

[Tharanis]

Hello :)

 

so this happened:

I found this game online, downloaded it, startet it. It worked! I had the starting Screen with Login, News, the Haunter in the upper right Corner and everything. Then I registered a new Account, verified it, started the game again and this pops out:

 

Even a complete restart of the PC did not bring any improvements.

 

My question now is: what now?

The whole game won't start, and so I cant get into the options to change an resolution or something else. It just won't start...

[Calahan]

Hello :)

 

so this happened:

I found this game online, downloaded it, startet it. It worked! I had the starting Screen with Login, News, the Haunter in the upper right Corner and everything. Then I registered a new Account, verified it, started the game again and this pops out:

 

Even a complete restart of the PC did not bring any improvements.

 

My question now is: what now?

The whole game won't start, and so I cant get into the options to change an resolution or something else. It just won't start...

Hello Tharanis, welcome to PRO :Grin: And I'm sorry to hear about your inconvenience!

 

Please try to run the game in admin mode, and compatibility mode;

Otherwise: Have you tried these following steps, already, from the Read this before making a General Support topic ?

Crash issues or other issues

Win7 Guide - https://tinyurl.com/crashhelp

Win10 Guide - https://tinyurl.com/PROwin10fix

Android Guide - https://tinyurl.com/androidprofix

Mac Guide - https://tinyurl.com/macprofix

Linux/GNU Guide - https://tinyurl.com/prognulinux

Cannot open PRO in Mac - https://tinyurl.com/ProMacFix

PRO64_93_2.exe is not responding - https://tinyurl.com/PRO64Fix

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Other solution:

Update your drivers and reinstall Direct X

 

 

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Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client.

 

I hope this will help with your issue :Angel:

I'm looking forward for your feedback; in the meanwhile, I wish you a great day :3

[Tharanis]

Hello Calahan and thanks for the quick answer.

 

So I tried:

Run normal (doubleclick)

Run as Admin

Dx9 extension in Link

Dx9 extension in Link as Admin

Compatibility Win 7

Compatibility Win 7 as Admin

Compatibility Win 7 with Dx9 extension in Link

Compatibility Win 7 with Dx9 extension in Link as Admin

Compatibility Win 8

Compatibility Win 8 as Admin

Compatibility Win 8 with Dx9 extension in Link

Compatibility Win 8 with Dx9 extension in Link as Admin

 

But all of them resulted in the picture posted above...

 

As this is my first Version of PRO, i have no old Versions or Temp Files or anything i could delete.

Additional I don't understand, why the very first start of the game worked, but after that everything gets blocked...?

 

I have a Win 10-64 OS, GeForce 630M (Laptop), 8GB RAM and i7-2760qm with a 1080p Monitor

Perhaps these specifications can help you help me...

 

so far, Tharanis

[Calahan]

- snip -

 

Hello again, and sorry to hear that it didn't help you :<

 

Did you try to delete and completely remove your current version of PRO and redownload it, possibly using another extractor?

   7zip   -   WinRar

 

• Do you have this issue with other games?
  
• Are your drivers up to date?
  
• Is your current desktop resolution suited for your monitor?
  

 

Also, when you mention "Dx9 extension in link", are you referring to this? Make sure to add -force-d3d9 outside of any quotation mark ( " ) in the "Target" box

 

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Sorry again for your inconvenience; hopefully, we will sort it out soon :Angel:

Until then, I wish you a good day!