why am i banned??

[Jhaydenite]

Why am i banned, i only went out for a few minutes then it says server locked and now it says your banned in pro, what just happened, help me out here

[Calahan]

Why am i banned, i only went out for a few minutes then it says server locked and now it says your banned in pro, what just happened, help me out here

 

- [glow=skyblue]Moved to proper subforum[/glow] -

 

Hello there! I moved it to General Support since you're not banned :3

 

I'm sorry for this inconvenience: the servers have been locked earlier today for maintenance, about half an hour prior to your post, so this explain the first part of your concern.

Regarding the presumed ban issue, I will quote the Issue Guide on this:

Hit by a ban

Please login here to find out the reason for your ban: https://pokemonrevolution.net/dashboard and give me feedback on your reason. If it doesn't say your account is banned, this can be caused by a few things, your account isn't banned but something on your connection is.

 

Are you using Proxy?

Try not using it, and then test again

 

Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

 

If you are indeed banned, please post an appeal here: https://tinyurl.com/PROappeals

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It seems that you have been able to log ingame since, but I want to make sure before setting this thread as solved, so I'm looking forward for your answer :Angel:

Until then, I wish you a good day!