My game is stuck in the loading map screen... again. Last time I just waited it out and it took an entire week for it to auto-fix itself. Help please...

My game is stuck in the loading map screen... again. Last time I just waited it out and it took an entire week for it to auto-fix itself. Help please...

 

Hello there, and sorry for the inconvenience!

I've sent you to your last visited PokéCenter; please tell me if that solved your issue :Angel:

 

Until then, I wish you a good day! :D

Nope, still stuck :/

Nope, still stuck :/

 

Alright; are you able to log on another server, or are you stuck at loading map screen whichever the server you choose?

• If you are able to, then log on another, then disconnect and try to log on your usual server (don't completely close your client while doing so)

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• If you aren't able to, then please try the following:

 Try to run the game in admin mode, and compatibility mode; also add an exception to your firewall and antivirus if you haven't already!

 

Also, have you tried these following steps, already, from the Read this before making a General Support topic ?

Crash issues or other issues

Win7 Guide - https://tinyurl.com/crashhelp

Win10 Guide - https://tinyurl.com/PROwin10fix

Android Guide - https://tinyurl.com/androidprofix

Mac Guide - https://tinyurl.com/macprofix

Linux/GNU Guide - https://tinyurl.com/prognulinux

Cannot open PRO in Mac - https://tinyurl.com/ProMacFix

PRO64_93_2.exe is not responding - https://tinyurl.com/PRO64Fix

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Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip
   
2. Disable anti-virus program
   
3. Restart computer

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Mac UnZip Programs Suggestions

• The Unarchiver
  
• WinZip5
  
• Keka
  
• BetterZiip

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Other solution:

Update your drivers and reinstall Direct X

 

 

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Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client.

 

Hope that it will help you out!

I'm looking forward for your feedback; in the meanwhile, I wish you a great day :Grin:

Tried all... still stuck ; Disabled Firewall and anti-virus + all the crash methods

 

I'm unable to login to any server...

Tried all... still stuck ; Disabled Firewall and anti-virus + all the crash methods

 

I'm unable to login to any server...

Have you tried logging in on another device? If so, do you have the same issue?

 

Also, have you tried redownloading the whole game?

Delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client.

 

 

Sorry again for the inconvenience; I'm confident that we will find a solution to your issue, though :Grin:

maybe is your internet

Tried all... still stuck ; Disabled Firewall and anti-virus + all the crash methods

 

I'm unable to login to any server...

Have you tried logging in on another device? If so, do you have the same issue?

 

Also, have you tried redownloading the whole game?

Delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client.

 

 

Sorry again for the inconvenience; I'm confident that we will find a solution to your issue, though :Grin:

The last time I've logged onto PRO was a few months ago on my phone. Recently however, my phone has died and I felt like playing PRO again, so I downloaded it on my laptop which leads us to my current situation (I haven't logged successfully even once on my laptop so far).

 

I'll try to test it on another device, but that may take some time as I don't have another computer or a phone atm...

The last time I've logged onto PRO was a few months ago on my phone. Recently however, my phone has died and I felt like playing PRO again, so I downloaded it on my laptop which leads us to my current situation (I haven't logged successfully even once on my laptop so far).

 

I'll try to test it on another device, but that may take some time as I don't have another computer or a phone atm...

 

Please try to redownload the game and extract the archive while your antivirus/firewall is off, it might come from your extracting then.

Also, what is the extracting tool you're using? I would recommend WinRar or 7zip :Grin:

The last time I've logged onto PRO was a few months ago on my phone. Recently however, my phone has died and I felt like playing PRO again, so I downloaded it on my laptop which leads us to my current situation (I haven't logged successfully even once on my laptop so far).

 

I'll try to test it on another device, but that may take some time as I don't have another computer or a phone atm...

 

Please try to redownload the game and extract the archive while your antivirus/firewall is off, it might come from your extracting then.

Also, what is the extracting tool you're using? I would recommend WinRar or 7zip :Grin:

 

I didn't use any tool... All I did was hit extract and the computer started to extract the files on its own.