client crash

[Carlito2]

Game crash while im fighting misty, i forgot how many time i beat her, is there any way to not lose the winning streak?

[Calahan]

Game crash while im fighting misty, i forgot how many time i beat her, is there any way to not lose the winning streak?

 

Hello Carlito2, and sorry for the inconvenience!

Unfortunately, we cannot reset Bosses' cooldowns or set their winning streak once lost, may it be due to a server, internet or client crash :D:

 

▹ Regarding your client crash, though, you might want to try the following to avoid similar experience in the future:

Run the game in admin mode, or compatibility mode; also add an exception to your firewall and antivirus if you haven't already.

 

Otherwise: Have you tried these following steps, from the Read this before making a General Support topic ?

Crash issues or other issues

Win7 Guide - https://tinyurl.com/crashhelp

Win10 Guide - https://tinyurl.com/PROwin10fix

Android Guide - https://tinyurl.com/androidprofix

Mac Guide - https://tinyurl.com/macprofix

Linux/GNU Guide - https://tinyurl.com/prognulinux

Cannot open PRO in Mac - https://tinyurl.com/ProMacFix

PRO64_93_2.exe is not responding - https://tinyurl.com/PRO64Fix

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Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip
   
2. Disable anti-virus program
   
3. Restart computer

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Mac UnZip Programs Suggestions

• The Unarchiver
  
• WinZip5
  
• Keka
  
• BetterZiip

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Other solution:

Update your drivers and reinstall Direct X

 

 

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Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client.

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Sorry again for the inconvenience, wish you more luck in the future, and a great day! :Heart: