I just want to know why this has happened, nothing happens, whether I'm against a boss, or captured a Pokémon, it can not be my computer, because it's powerful, it's also 64-bit and the client version is also 64-bit . So what can it be?

:Cry: :Frown: :thanks:

 

 

 

 

 

I just want to know why this has happened, nothing happens, whether I'm against a boss, or captured a Pokémon, it can not be my computer, because it's powerful, it's also 64-bit and the client version is also 64-bit . So what can it be?

 

Hello there and foremost, I'm sorry for the inconvenience;

Try to run the game in admin mode, and compatibility mode; also add an exception to your firewall and antivirus if you haven't yet!

 

Otherwise: Have you tried these following steps, already, from the Read this before making a General Support topic ?

Crash issues or other issues

Win7 Guide - https://tinyurl.com/crashhelp

Win10 Guide - https://tinyurl.com/PROwin10fix

Android Guide - https://tinyurl.com/androidprofix

Mac Guide - https://tinyurl.com/macprofix

Linux/GNU Guide - https://tinyurl.com/prognulinux

Cannot open PRO in Mac - https://tinyurl.com/ProMacFix

PRO64_93_2.exe is not responding - https://tinyurl.com/PRO64Fix

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Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip
   
2. Disable anti-virus program
   
3. Restart computer

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Mac UnZip Programs Suggestions

• The Unarchiver
  
• WinZip5
  
• Keka
  
• BetterZiip

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Other solution:

Update your drivers and reinstall Direct X

 

 

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Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client.

 

Hope you won't face this issue again; I wish you a good day :Sing: