Launching the game

[Nheshn]

Hi,

So I downloaded the game and open it but it showed a black screen..

i tried to wait but nothing happened, i restarted my computer but it still showing :Frown:

[Sviper]

Have you extracted the game?

Try to run the game in admin mode, and compatibility mode; also add an exception to your firewall and antivirus if you haven't yet;

Otherwise: Have you tried these following steps, already, from the Read this before making a General Support topic ?

Crash issues or other issues

Win7 Guide - https://tinyurl.com/crashhelp

Win10 Guide - https://tinyurl.com/PROwin10fix

Android Guide - https://tinyurl.com/androidprofix

Mac Guide - https://tinyurl.com/macprofix

Linux/GNU Guide - https://tinyurl.com/prognulinux

Cannot open PRO in Mac - https://tinyurl.com/ProMacFix

PRO64_93_2.exe is not responding - https://tinyurl.com/PRO64Fix

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Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip
   
2. Disable anti-virus program
   
3. Restart computer

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Mac UnZip Programs Suggestions

• The Unarchiver
  
• WinZip5
  
• Keka
  
• BetterZiip

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Other solution:

Update your drivers and reinstall Direct X

 

 

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Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download the new client.

[Nheshn]

I tried all of them, still have the black screen

[Sviper]

I tried all of them, still have the black screen

There is other player who has Black Screen as well and he able fix Black Screen with restarting PC bunch of times.

It seems the only solution I've found so far is to restart my computer multiple times & it'd somehow work, but it's really annoying.