Staff,

 

The thing is I had accidentally used my Masterball on a Poochyena. I'm using android, everything is tiny and the server was laggy. So I planned to open the bag, scroll down to use Oran Berry, but it skip a frame and I mistapped on Masterball.

 

I asked and people told me you couldn't do anything/restore the ball. But then, I have a question to ask: Can Masterball be held to avoid mistake like this? People said yes, but I tested with my second Masterball and it said 'The item is not holdable'. I received my 2 Masterballs propably on events. One is exactly last Christmas and the other I don't remember. (I'm not into pvp).

 

Please have a look into this problem and give me a clear answer, I would be much appreciated. And I know after all people have been telling me dumb, but please, if you can somehow check what I said was true, a restoration will be perfect. I can provide more information if you want.

 

Thanks!

That's the wrong legendary dog to use the Masterball on...

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Hello there and, foremost, I'm sorry for the inconvenience, as well as for the delay;

 

Unfortunately, we won't be able to refund your masterball as it is a mistake on your end :D:

You can get masterballs as a possible reward from Bug Catching Contest, in events such as last Christmas and Halloween, or PVP Shop for 10PVP Coins apiece :Grin:

 

As you noticed when you tested it, you can't make a pokemon hold it to save it for later, so you can't buy one to another player either.

 

 

Again, sorry for your inconvenience, I wish you a great day, and hope the Poochyena was worth it :devil:

 

 

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