Hi, my ingame name is Vicesp, and today I tryed to face Suhuzen who was changed and moved from outside of the desert, to inside regirock cave. After I beat him, nothing happened, and also I got stuck, he gave me nothing aswell. Is he bugg or something? That means i'll lose my current win streak and my actual reward? I'll attach the screenshot proving I beat him and I got stuck. As u can see in the image, almost all my team it's almost defeated after challenging him. I hope someone can help me. thank you.

Bump i need info as well

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Hello there, and sorry for the inconvenience as well as for the delay of response;

 

According to the chat visible, you weren't the only one stuck at this moment, so I assume the server was having bandwith issues, and eventually crashed;

Unfortunately, we can't provide assistance in such case :D:

We cannot refund anything lost due to a disconnection ‒may it be caused by a server crash or a net drop‒, including the progress or items, as stated here:

 

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Lost by crash issues

Including disconnections and rollbacks

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case.

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Bump i need info as well

Did you have the issue at the same time (or another downtime) ?

If yes, then the answer will be the same :<

 

 

I wish you a good day, and happy holidays :Heart: