Ssolo Posted December 20, 2017 Share Posted December 20, 2017 " Servers are under maintenance due to a bug. Every Legendary obtained due to that bug will be removed. Please remain patient until the servers are back " For this bug i lost my re-roll ticket and the mew obtained. is this an bug? i want my reroll ticket back :Nervous: ... blue server. :thanks: Link to comment Share on other sites More sharing options...
Eyebeam Posted December 20, 2017 Share Posted December 20, 2017 " Servers are under maintenance due to a bug. Every Legendary obtained due to that bug will be removed. Please remain patient until the servers are back " For this bug i lost my re-roll ticket and the mew obtained. is this an bug? i want my reroll ticket back :Nervous: ... blue server. :thanks: Hello Whatdesu, Can you please give me more details about your problem? If you could answer this it would be very helpful: - Have you obtained the Mew under the Christmas tree? If yes, Mew wasn't supposed to be there, it was a bug, and any that got caught were removed. - Have you used your reroll ticket on the Mew that you got because of the bug or did you use it on a legitimate legendary Pokemon? Or was it in your inventory when the servers went down? Please leave a reply below and i will see what can be done. Link to comment Share on other sites More sharing options...
Ssolo Posted December 20, 2017 Author Share Posted December 20, 2017 " Servers are under maintenance due to a bug. Every Legendary obtained due to that bug will be removed. Please remain patient until the servers are back " For this bug i lost my re-roll ticket and the mew obtained. is this an bug? i want my reroll ticket back :Nervous: ... blue server. :thanks: Hello Whatdesu, Can you please give me more details about your problem? If you could answer this it would be very helpful: - Have you obtained the Mew under the Christmas tree? If yes, Mew wasn't supposed to be there, it was a bug, and any that got caught were removed. - Have you used your reroll ticket on the Mew that you got because of the bug or did you use it on a legitimate legendary Pokemon? Or was it in your inventory when the servers went down? Please leave a reply below and i will see what can be done. Yes, i use the reroll ticket on the mew under the christmas tree but he removed and my reroll ticket wasnt back to my inventory. Link to comment Share on other sites More sharing options...
Eyebeam Posted December 20, 2017 Share Posted December 20, 2017 Hey, i am sorry to inform you, but there is no way to prove that you used your Reroll Ticket on the Mew that you got because of the bug, and because there is no proof of it we can not refund your Reroll Ticket. I apologize for the inconvenience, the bug was a mistake on our part. If you ever obtain something like a legendary pokemon or something that is not supposed to be where you found it in the future, please make sure that it is a new, legitimate addition to the game and not a bug before doing anything with said pokemon/item. Again, i am truly sorry but we can't restore your Reroll Ticket. Have a nice day and Happy Holidays :Smile: [glow=yellow]-Locked as Solved-[/glow] Link to comment Share on other sites More sharing options...
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