Helar Posted December 27, 2017 Share Posted December 27, 2017 Well on 21-12-2017 and 16:35 i hunt some feebas on cryofrost path. i caught one with epic stats. after 1 min the server went down for some minutes. when i logged in again i didnt have my feebas.Can one admin or someone from game check it and help me? i play on blue server Link to comment Share on other sites More sharing options...
Carlito2 Posted December 28, 2017 Share Posted December 28, 2017 Well on 21-12-2017 and 16:35 i hunt some feebas on cryofrost path. i caught one with epic stats. after 1 min the server went down for some minutes. when i logged in again i didnt have my feebas.Can one admin or someone from game check it and help me? i play on blue server Including disconnections and rollbacks Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a roll back?. We are so sorry for your case, however, it will not have any action go further for your case. From the day you were born, and took your first breath... I've been beside you. Be not afraid, fear not the name of the reaper. Link to comment Share on other sites More sharing options...
Helar Posted December 28, 2017 Author Share Posted December 28, 2017 typical answer.like always Link to comment Share on other sites More sharing options...
Ghostmaster Posted December 28, 2017 Share Posted December 28, 2017 typical answer.like always whenever I catch a shiny, legendary, or epic IV Pokemon I instantly log off as soon as I catch it then log back in. It then force saves the game and prevents you loosing money/transactions/catches in the game. When the game first started I had rollbacks send me back 30 minutes in the past loosing a lot of valuables including a large trade I made costing me almost a million gold. Link to comment Share on other sites More sharing options...
Calahan Posted December 28, 2017 Share Posted December 28, 2017 Well on 21-12-2017 and 16:35 i hunt some feebas on cryofrost path. i caught one with epic stats. after 1 min the server went down for some minutes. when i logged in again i didnt have my feebas.Can one admin or someone from game check it and help me? i play on blue server Hello there, and sorry for the inconvenience; Unfortunately, what's stated in the Read this before making General Support topic, and quoted in [mention]Carlito2[/mention]'s answer, is the final answer; nothing can be done. :D: If you want the details, take a look at the link provided in the aforementioned answer: Hit by a rollback? [margin]12[/margin]TL;DR: You lost your pokemon as its ID didn't get the time to save before the crash, so it technically never existed; we also have no mean to prove that you encountered it, therefore it cannot be restored. The way to avoid such annoyance in the future is, as [mention]GhostMaster[/mention] mentioned, to relog regularly once the pokemon is caught, force-saving its data, meaning it won't be able to rollback if a crash occurs. :Grin: Once again, we're sorry for your inconvenience; I wish you a good day, and happy holidays! - [glow=lightgreen]Locked as solved[/glow] - Link to comment Share on other sites More sharing options...
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