Good morning,

 

well i have not played PRO since 1 or 2 years.

 

I decided de comeback to this game with my old account but when i try to connect, my game do not answer, and at last it write can not connect to the serveur, did i made a mistake ?

Internet is there ?

yes it is, i can playa game of LOL

yes it is, i can playa game of LOL

 

Suton, firstly i suggest you to check your client version. And if its the latest one, what does it exactly say when you click login?

he must be the lastest version, because i just DL it. Well it write "connecting to server.." then the game freeze and at last it write "can not connect to the server"

he must be the lastest version, because i just DL it. Well it write "connecting to server.." then the game freeze and at last it write "can not connect to the server"

 

ok, now we are getting somewhere. Which device you use to play PRO? i mean mac/windows/android?

Windows with the 64bit version,

well i remove the game, and reDL it and it work '-',

 

Thank you for waste your time with me have a great days

well i remove the game, and reDL it and it work '-',

 

Thank you for waste your time with me have a great days

 

Grats! and no problem! :) :Grin:

Good morning,

 

well i have not played PRO since 1 or 2 years.

 

I decided de comeback to this game with my old account but when i try to connect, my game do not answer, and at last it write can not connect to the serveur, did i made a mistake ?

 

Hello there, and sorry for the inconvenience!

When you get a "cannot connect to the server" prompt, make sure to follow these steps, as listed in the Issue Guide:

Hit by a Cannot connect to server message

Follow these steps and you will be fine:

1. Check your requirements.

 

2. Please confirm that the server is online via the official server status links here:

https://pokemonrevolution.net/serverstatus.php

Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again.

 

3. Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game.

 

4. Always make sure your client is up to date! You must download a new client each time when a new update is released https://tinyurl.com/PROupdates (delete the old client before extracting the new one). You will be given a prompt before logging in ( "Out of date version") if your downloaded client is not updated

 

5. If you are receiving a “Can not connect to server” prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "cannot connect to server" prompt is the server being down.

 

If you are able to see a “logging in” prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary ‘ghost’ queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown.

 

If you are receiving a “server locked” prompt, then that means that the server has been locked by an Administrator and a server maintenance is imminent. So follow step 2 and wait for the server reboot to be done.

 

6. If after loading up the launcher (and after when you press the "login" button) the message "connecting to server" appears and afterwards the screen freezes and nothing happens you will need to completely close the client and open it again (it can happen 3-5 times). Also always check if the server is down!

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Since your issue is solved, I will lock this topic :Shy:

Thank you [mention]ayushk20[/mention] for your answers!

 

I wish you guys a great day, and happy holidays :Heart:

 

 

- [glow=lightgreen]Locked as solved[/glow] -