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Money lost

Euronimous
in Resolved General Support

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Hi,

 

I was relearning Thunder Bolt to my Raichu at the "Move relearner" but my game crashed.

So i reconnect and i've lost 2.000$ without relearn the attack :Frown:

How can I get back my money ?

Thanks :thanks:

Hey there [mention]Euronimous[/mention],

sorry for the inconvenience you experienced. Unfortunately there is nothing we can do about crash issues. As you can read here:

Lost by crash issues

Including disconnections and rollbacks

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case.

This being said, I'm going to lock this topic. Sorry for your loss again. I wish you a great week! :)

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