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server crash on registeel

Pokemonmaster07
in Resolved General Support

Featured Replies

server crash while talking to registeel now its gone and no seen data on dex

 

Hey, hope you had a great day today!

So you had a server crash whilst talking to Registeel and did not get the seen data?

 

I believe you may be affected by a rollback. A rollback is not a bug, it is just an unfortunate side effect of a server crash where one's details do not save fully to the server, relying on the server to go back to it's last save state prior to the latest action of the player. More details of a rollback and how they occur can be found here: Hit by a Rollback?

 

You may be able to try the PC at Oak's Lab, it assists with any lost/corrupted seen data.

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If that did not work, you will be needing a CS to assist you with this matter and a Staff member to move this to the proper channel.

Sorry this has happened to you.

Enjoy the rest of your day!

bisRmv8.png
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