Membership

[Ladyvalor]

I’m not sure where to go with this problem, so I tried to go somewhere as general as possiable. I noticed last night that my ms wasn’t working right, for example, I do eve for daycare servers and went to lvl up a new clients Pokémon on cerulean cave. It took over an hour to lvl up to a. Useable lvl. I noticed this last night and assumed it was a bug and I’d relog and try it today. I haven’t been to cerulean caves today so I can’t give you an exact reference. But for example. Now I’m evening this Pokémon in ev safari as I usually do and I’m getting roughly around 100 exp and no more then 20 cash. Which is what it would b without membership. I recently got a new membership at the beginning of the week but I’m now having a lot of problems and I’m hoping that someone can investigate a bit in my account please and check if it’s all good? Thanks so much

[Latias]

Hi LadyValor' date=' you can check if you have a current membership via the PRO Dashboard, which will show the expiration date for the last used membership. You can also check if you have a current membership active by looking up at the top left of your screen in-game and checking to see if you have a Red Star Badge. If you believe your membership expired prematurely, I would suggest posting in the Donations and Coin Issues forum as a staff member will have to personally look into your case in order to solve this problem.

When posting in the Donations and Coin issues forum, keep the forum rules in mind:</SIZE></COLOR>

Forum rules

1. This section is not about asking what would you get by donating and what not.

2. You are to post here if you experienced any issue after you donated to us.

3. Please provide us with much info you can; Such as RECEIPT with a transaction ID and so on. New Users can upload an attachment.

4. Please wait 24h for the transaction to happen. There can be delays that aren't our fault.

<COLOR color="pink"><SIZE size="85">Leveling and EV training can suck without the extra boost; hopefully you and/or the staff members will be able to find a solution. I wish you a good rest of the week! :heart: