Aladdino Posted January 21, 2018 Share Posted January 21, 2018 Hello, It seems there is currently a bug with Heatran quest where Buck is disappeared after defeating lvl 99 Heatran and speaking to him without him giving out Masterball and rare candies. SS # 1 And the other Buck stays in the Big Hall Room. SS # 2 Hope this can be fixed. Sincerely, Aladdin Marzouk IGN: Aladdino | Server: Silver Shiny Encounter: 17 | Shiny Caught: 17 Current Team: Windows 10 Pro 64 Bit Intel i7-7700k CPU @ 4.20GHz Asus Maximus IX Formula Corsair LED 32GB Ram Asus Nvidia Geforce Strix 1080 Ti OC EVGA Supernova 1000P Power Supply Thermaltake Core X71 Case Latest Youtube Videos Recorded with Nvidia Share: NieR: Automata - Max Settings https://goo.gl/qGiJdJ Link to comment Share on other sites More sharing options...
Artoriel Posted January 21, 2018 Share Posted January 21, 2018 -snip- Hi there, It seems like the variables that saved your Master Balls and Rare Candies are already empty by now, and you already have 3 Master Balls and 56 Rare Candies in your inventory at the moment. Therefore, it seems normal and we can't give you any refunds. If you indeed haven't got your items back, do you have any other evidences? Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper Forum. Unsolicited messages will be trashed. Thanks. Link to comment Share on other sites More sharing options...
Aladdino Posted January 21, 2018 Author Share Posted January 21, 2018 Dear Artoriel, Those 3 master balls that I have are from winter event and I had the 56 rare candies from before. You can check the Heatran that I caught, I actually used an Ultra ball to catch it. I am not here to make lies or to waste anyone's time. I don't care for the Master ball or the rare candies either, what I care about most are respect and trust. Have a nice day. Sincerely, Aladdin Marzouk IGN: Aladdino | Server: Silver Shiny Encounter: 17 | Shiny Caught: 17 Current Team: Windows 10 Pro 64 Bit Intel i7-7700k CPU @ 4.20GHz Asus Maximus IX Formula Corsair LED 32GB Ram Asus Nvidia Geforce Strix 1080 Ti OC EVGA Supernova 1000P Power Supply Thermaltake Core X71 Case Latest Youtube Videos Recorded with Nvidia Share: NieR: Automata - Max Settings https://goo.gl/qGiJdJ Link to comment Share on other sites More sharing options...
Artoriel Posted January 21, 2018 Share Posted January 21, 2018 Dear Artoriel, Those 3 master balls that I have are from winter event and I had the 56 rare candies from before. You can check the Heatran that I caught, I actually used an Ultra ball to catch it. I am not here to make lies or to waste anyone's time. I don't care for the Master ball or the rare candies either, what I care about most are respect and trust. Have a nice day. Sincerely, Aladdin Marzouk We will do further investigation regarding this. Please be patient for now. Sorry for the inconvinience.. Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper Forum. Unsolicited messages will be trashed. Thanks. Link to comment Share on other sites More sharing options...
Aladdino Posted January 21, 2018 Author Share Posted January 21, 2018 Hello Artoriel, I apologize. There was a misunderstanding. I thought from what players told me that you actually get a Master ball and rare candies from Buck. They never mention that he takes and gives back. Sorry for all this mess caused by that misunderstanding and hope you have a lovely and great day. Thank you so much. Sincerely, Aladdin Marzouk IGN: Aladdino | Server: Silver Shiny Encounter: 17 | Shiny Caught: 17 Current Team: Windows 10 Pro 64 Bit Intel i7-7700k CPU @ 4.20GHz Asus Maximus IX Formula Corsair LED 32GB Ram Asus Nvidia Geforce Strix 1080 Ti OC EVGA Supernova 1000P Power Supply Thermaltake Core X71 Case Latest Youtube Videos Recorded with Nvidia Share: NieR: Automata - Max Settings https://goo.gl/qGiJdJ Link to comment Share on other sites More sharing options...
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