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Hello,

 

It seems there is currently a bug with Heatran quest where Buck is disappeared after defeating lvl 99 Heatran and speaking to him without him giving out Masterball and rare candies.

SS # 1

unknown.png

 

And the other Buck stays in the Big Hall Room.

 

SS # 2

unknown.png

 

Hope this can be fixed.

 

Sincerely,

Aladdin Marzouk

aladdin_signature.png

6ZyAvk

 

IGN: Aladdino | Server: Silver

Shiny Encounter: 17 | Shiny Caught: 17

Current Team: w3SviQKVQzAu

 

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-snip-

Hi there,

It seems like the variables that saved your Master Balls and Rare Candies are already empty by now, and you already have 3 Master Balls and 56 Rare Candies in your inventory at the moment. Therefore, it seems normal and we can't give you any refunds. If you indeed haven't got your items back, do you have any other evidences?

Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper Forum. Unsolicited messages will be trashed. Thanks.

Dear Artoriel,

 

Those 3 master balls that I have are from winter event and I had the 56 rare candies from before. You can check the Heatran that I caught, I actually used an Ultra ball to catch it. I am not here to make lies or to waste anyone's time. I don't care for the Master ball or the rare candies either, what I care about most are respect and trust.

 

Have a nice day.

 

Sincerely,

Aladdin Marzouk

aladdin_signature.png

6ZyAvk

 

IGN: Aladdino | Server: Silver

Shiny Encounter: 17 | Shiny Caught: 17

Current Team: w3SviQKVQzAu

 

Windows 10 Pro 64 Bit

Intel i7-7700k CPU @ 4.20GHz

Asus Maximus IX Formula

Corsair LED 32GB Ram

Asus Nvidia Geforce Strix 1080 Ti OC

EVGA Supernova 1000P Power Supply

Thermaltake Core X71 Case

 

Latest Youtube Videos Recorded with Nvidia Share:

NieR: Automata - Max Settings

https://goo.gl/qGiJdJ

Dear Artoriel,

 

Those 3 master balls that I have are from winter event and I had the 56 rare candies from before. You can check the Heatran that I caught, I actually used an Ultra ball to catch it. I am not here to make lies or to waste anyone's time. I don't care for the Master ball or the rare candies either, what I care about most are respect and trust.

 

Have a nice day.

 

Sincerely,

Aladdin Marzouk

We will do further investigation regarding this. Please be patient for now. Sorry for the inconvinience..

Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper Forum. Unsolicited messages will be trashed. Thanks.

Hello Artoriel,

 

I apologize. There was a misunderstanding. I thought from what players told me that you actually get a Master ball and rare candies from Buck. They never mention that he takes and gives back. Sorry for all this mess caused by that misunderstanding and hope you have a lovely and great day.

 

Thank you so much.

 

Sincerely,

Aladdin Marzouk

aladdin_signature.png

6ZyAvk

 

IGN: Aladdino | Server: Silver

Shiny Encounter: 17 | Shiny Caught: 17

Current Team: w3SviQKVQzAu

 

Windows 10 Pro 64 Bit

Intel i7-7700k CPU @ 4.20GHz

Asus Maximus IX Formula

Corsair LED 32GB Ram

Asus Nvidia Geforce Strix 1080 Ti OC

EVGA Supernova 1000P Power Supply

Thermaltake Core X71 Case

 

Latest Youtube Videos Recorded with Nvidia Share:

NieR: Automata - Max Settings

https://goo.gl/qGiJdJ

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