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can't buy coins from US?


Livinlifejb

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I tried to buy some coins for the first time, so when I clicked the "Get Coins" from the store, it brings me to this PayPal page (listed for someone named Kerry George???). Except when trying to fill out the information, I can't select US nor can I fill out US information (i couldn't fill out a full US zip code for example, nor choose a city or state). The only location information I could choose from was Australian. So exactly how does one get coins if you're in the US?

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Hey there!

 

You should be able to donate from the United States. The page you were linked to is indeed right correct; the donation is labeled to "Kerry George". If you have a Paypal Account with your payment information saved, you can log in and pay without having to fill it out once again. However, if you do not, you'll need to click "Pay with a card":

 

731f9c0d44723ccdf142f716941abd37.png

 

 

And from here, you'll be brought to the page to fill out with your information. By default, it's set to Australia, but you should be able to swap the country to United States. After you click the dialog drop-down box and select United States, the page should reload for a bit and swap to United States info, as shown here:

 

65241e7b19e312af2be8ac2e4f5cd4ba.png

 

 

I've tested this page and I have no problem filling out a full US zip code. I can also choose my city and state just fine.

 

If it doesn't reload and let you fill out information for the United States, there is likely a possible page loading error on your side. First, make sure your browser is up-to-date and try again. You should also clear all your browsing data (cache and cookies, for instance). If that doesn't work, try to disable any extensions that you may have added, or perhaps even uninstall them.

 

If the above doesn't seem to work for you, I would suggest using a different browser to test the issue—especially if you use Mozilla Firefox as your preferred browser—as there seems to be a history of loading problems with third party payment sites. If this applies to you, a fix for Mozilla Firefox is shown here.

 

A few browsers I have in mind that are safe to test on are: Google Chrome, Mozilla Firefox, Internet Explorer, and Apple Safari.

 

For reference, I use Google Chrome and have no issues with the Paypal website. Please let me know if the information I've given works. I'll be awaiting your answer until then!

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Use the appropriate forums for your message as it may be of use to others.

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