Jonathanmao Posted January 21, 2018 Share Posted January 21, 2018 I can't Log in on the red server, but the others are fine. Can someone tell me what to do? Link to comment Share on other sites More sharing options...
Netotk Posted January 21, 2018 Share Posted January 21, 2018 server is off :/ Link to comment Share on other sites More sharing options...
Jonathanmao Posted January 21, 2018 Author Share Posted January 21, 2018 server is off :/ Thanks. I wasn't online when they said that. Link to comment Share on other sites More sharing options...
Calahan Posted January 21, 2018 Share Posted January 21, 2018 I can't Log in on the red server, but the others are fine. Can someone tell me what to do? Hello there, and foremost, sorry for the inconvenience; Though please let me inform you of these: Forum rules 1. Do not ask about server status. The topic will be locked instantly. Also, as mentioned in the Read this before making a General Support topic: [anchor=Cannotconect]Hit by a Cannot connect to server message[/anchor] Follow these steps and you will be fine: 1. Check your requirements. 2. Please confirm that the server is online via the official server status link here: https://pokemonrevolution.net/serverstatus.php Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again. 3- Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game. 4- Always make sure your client is up to date! You must download a new client each time when a new update is released https://tinyurl.com/PROupdates (delete the old client before extracting the new one). You will be given a prompt before logging in ( "Out of date version") if your downloaded client is not updated 5- If you are receiving a “Can not connect to server” prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "cannot connect to server" prompt is the server being down. If you are able to see a “logging in” prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary ‘ghost’ queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown. If you are receiving a “server locked” prompt, then that means that the server has been locked by an Administrator and a server maintenance is imminent. So follow step 2 and wait for the server reboot to be done. 6- If after loading up the launcher (and after when you press the "login" button) the message "connecting to server" appears and afterwards the screen freezes and nothing happens you will need to completely close the client and open it again (it can happen 3-5 times). Also always check if the server is down! Red server has now been rebooted; sorry again for the inconvenience caused, and, in the future, please re-read this before posting :Shy: With this being said, I wish you a good day! :Sing: - [glow=lightgreen]Locked as solved[/glow] - Link to comment Share on other sites More sharing options...
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