Hi.

Did you have any news about the update to solve the resolution error? I already lost half MS but i only want to play in my pc. Thanks a lot!

Hi Gaia,

 

I'm extremely sorry for this inconvenience; this bug is known and a fix will be out for it soon. While waiting for the new client release, please try the following workaround:

The "resolution" issue is known. It will be fixed in a non mandatory client update next time due to being unity engine bug. For now, there is a simple workaround; Keep selecting greater res gradually until you get desired result. If a certain resolution throws an error simply select another one from the same nest.

In simple terms, start changing your resolution, starting at a lower resolution and working up to a higher one, until you're satisfied with the result. If one particular resolution gives you an error, you'll just have to select a different one.

 

I apologize for this inconvenience again and I understand it is extremely frustrating. If the above doesn't work, you'll be needing to wait for the next update which should be released soon.

 

Since there is no further information I can possibly give on this issue, I'll now lock this topic. You can check our Download & Update Logs for upcoming updates and changes for this bug.

 

 

- Locked -