Jacenralvarn Posted January 31, 2018 Share Posted January 31, 2018 https://imgur.com/a/2wTbW in the middle of the battle when I went to select a ball. it usually slows down to non responsive but this is the first time its outright crashed. Please help. Link to comment Share on other sites More sharing options...
Astraea Posted January 31, 2018 Share Posted January 31, 2018 Hey JacenRalvarn, My apologies for this inconvenience; did you manage to save your crash report? If so, could you possibly respond with it? I would suggest uploading it to a 3rd party host like Pastebin and then linking it to me, or directly pasting it between spoiler tags. Most likely, you encountered the Bag Glitch, as stated in the Issue Guide:This glitch is caused when there was a change in your bag items from the last time to the first time you open that during a battle. When you click the bag during the battle the client will have a small crash (most of the times gets solved just by waiting a few moments) as it is updating the bag information. The longer the time between each opening of the bag the longer the crash will be, players usually experience it when running from a lot of common battles whilst hunting for a rare pokemon. To prevent this issue open the bag every 5-10 minutes in battle, as it will maintain your bag updated.<i></i>As said, to prevent this issue, just click your bag every five or so minutes, and this shouldn't occur anymore. If you manage to have saved the error report, I will be able to confirm this; otherwise, I can only speculate on what happened. Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Jacenralvarn Posted January 31, 2018 Author Share Posted January 31, 2018 https://pastebin.com/1t59RbL6 this is the crash log as requested Link to comment Share on other sites More sharing options...
Astraea Posted January 31, 2018 Share Posted January 31, 2018 Hi JacenRalvarn, I have looked over your crash report and it indeed was the Bag Glitch. This happens when the game eats too much memory and the system functions end up crashing as a result. As stated in my previous post, you shouldn't have this issue occur again when you refresh your bag every five to ten minutes. Apologies for the inconvenience; regardless, have a great rest of your week! Kind Regards, Astraea. [fade][glow=#fd9696]- Locked -[/glow][/fade] PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
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