Blubb55 Posted January 31, 2018 Share Posted January 31, 2018 Hello, one of my friends has a big problem with playing pro and other games. She has installed a second monitor and now many games (that includes pro) don't start anymore (many steam games too). Pro is the only game with a crash report. I don't know if that is the right area to ask, but if someone has an idea, we would be really happy. Also, since the second monitor, she can only start Discord with the "start via admin" button. Here is the crazy crash report: Reveal hidden contents "Pokemon Revolution [version: Unity 2017.3.0f3 (a9f86dcd79df)] nvwgf2umx.dll caused an Access Violation (0xc0000005) in module nvwgf2umx.dll at 0033:e20cf780. Error occurred at 2018-01-31_175310. C:\Pokemon R. Online\PRO64.exe, run by testtest. 27% memory in use. 16327 MB physical memory [11886 MB free]. 32652 MB paging file [27647 MB free]. 8388608 MB user address space [8388234 MB free]. Read from location 3fd49640 caused an access violation. Context: RDI: 0x08c0c2c0 RSI: 0x0747df3c RAX: 0x00000b02 RBX: 0x0747df64 RCX: 0x0747df64 RDX: 0x08c0c2c0 RIP: 0xe20cf780 RBP: 0x05958f80 SegCs: 0x00000033 EFlags: 0x00010212 RSP: 0x001af4b0 SegSs: 0x0000002b R8: 0x08c0c2c0 R9: 0x388cb6dc R10: 0x07472e00 R11: 0x08c0c2c0 R12: 0x00000000 R13: 0x00000640 R14: 0x00000000 R15: 0x00000300 Bytes at CS:EIP: 49 8b 04 09 48 85 c0 74 03 48 8b 00 48 89 01 48 Stack: 0x001af4b0: 05940900 00000000 f8463b73 000007fe ........s;F..... 0x001af4c0: 00000000 00000000 f84704c2 000007fe ..........G..... 0x001af4d0: 08c0c2c0 00000000 f83278ad 000007fe .........x2..... 0x001af4e0: 3fd49640 00000000 00000000 00000000 @..?............ 0x001af4f0: 08c0c300 00000000 f8468638 000007fe ........8.F..... 0x001af500: 22b51a50 00000000 22b51ad0 00000000 P..".......".... 0x001af510: 05958f80 00000000 f84e886a 000007fe ........j.N..... 0x001af520: 00000001 00000000 08c0c2c0 00000000 ................ 0x001af530: 00000001 00000000 0594e001 00000000 ................ 0x001af540: 22b51a50 00000000 22b51ad0 00000000 P..".......".... 0x001af550: 00000640 00000000 0747df3c 00000000 @.......<.G..... 0x001af560: 00000000 00000000 00000640 00000000 ........@....... 0x001af570: 08c0c2c0 00000000 f8326ba7 000007fe .........k2..... 0x001af580: 05958f80 00000000 0747df3c 000007fe ........<.G..... 0x001af590: 08c0c2d0 00000000 00000001 00000000 ................ 0x001af5a0: 07472e00 00000000 e20da35c 000007fe ..G.....\....... 0x001af5b0: 07472f80 00000000 f848f4ba 000007fe ./G.......H..... 0x001af5c0: 00000000 00000000 00000001 00000000 ................ 0x001af5d0: 00000000 00000000 e21540d8 000007fe .........@...... 0x001af5e0: 07472e00 00000000 00000384 00000000 ..G............. 0x001af5f0: 00000640 00000000 00000000 00000000 @............... 0x001af600: 05958ff0 00000000 f83280de 000007fe ..........2..... 0x001af610: 05958ff0 00000000 05958f00 00000000 ................ 0x001af620: 00000640 00000000 00000384 00000000 @............... 0x001af630: 00000000 00000000 f84fb3f5 000007fe ..........O..... 0x001af640: 05958f80 00000000 03573d80 00000000 .........=W..... 0x001af650: 00000640 00000000 e148644b 000007fe @.......KdH..... 0x001af660: 05958f80 00000000 f84e7976 000007fe ........vyN..... 0x001af670: 03573f48 00000000 00000000 00000000 H?W............. 0x001af680: 00000640 00000000 00000000 00000000 @............... 0x001af690: 00000384 00000000 e14831a9 000007fe .........1H..... 0x001af6a0: 03573d80 00000000 00000640 00000000 .=W.....@....... 0x001af6b0: 00000384 00000000 00000384 00000000 ................ 0x001af6c0: 00000000 00000000 00000000 00000000 ................ 0x001af6d0: 00000640 00000384 00000000 00000001 @............... 0x001af6e0: 0000001c 00000000 00000000 00000000 ................ 0x001af6f0: 00000640 00000384 00000000 00000001 @............... 0x001af700: 0000001c 00000000 00000000 00000001 ................ 0x001af710: 00000000 00000030 00000001 00000780 ....0........... 0x001af720: 00210462 00000000 00000001 00000000 b.!............. 0x001af730: 00000002 00000000 00000000 00000000 ................ 0x001af740: 00000384 00000000 00000000 00000000 ................ 0x001af750: 00000384 00000000 e1485e07 000007fe .........^H..... 0x001af760: 03573d80 00000000 00000000 00000000 .=W............. 0x001af770: 00000000 00000000 00000640 00000000 ........@....... 0x001af780: 00000384 00500053 00000000 00310059 ....S.P.....Y.1. 0x001af790: 00000000 00000000 00000000 00000000 ................ 0x001af7a0: 00000000 00000000 00000000 00000000 ................ 0x001af7b0: 00000000 00000000 00000000 00000000 ................ 0x001af7c0: 00000640 00000000 e1471ad5 000007fe @.........G..... 0x001af7d0: 03559f40 00000000 001af8d0 00000000 @.U............. 0x001af7e0: 00000000 00000000 00000000 00000000 ................ 0x001af7f0: 00000384 00000000 00000000 00000000 ................ 0x001af800: 00000300 00000000 00000000 00000000 ................ 0x001af810: 00000000 00000000 001af99c 00000000 ................ 0x001af820: 001af998 00000000 001af994 00000000 ................ 0x001af830: 00000000 00000000 00000780 00000438 ............8... 0x001af840: 0000003c 00000000 00000000 00000000 <............... 0x001af850: 00000028 00000000 00000000 00000780 (............... 0x001af860: 00000438 00000000 00000000 00000780 8............... 0x001af870: 00000410 00000001 0c364c60 00000000 ........`L6..... 0x001af880: 00000000 00000000 00000000 00000000 ................ 0x001af890: 00000780 00000438 fd222553 000007fe ....8...S%"..... 0x001af8a0: 00000000 00000000 00000000 00000000 ................ 0x001af8b0: 00000000 00000000 00000000 00000000 ................ 0x001af8c0: 00000000 00000000 00000000 00000000 ................ 0x001af8d0: 00000000 00000000 00000000 00000000 ................ 0x001af8e0: 00000001 00000000 00000384 00000000 ................ 0x001af8f0: 0416ad20 00000000 00000000 00000000 ............... 0x001af900: 00000640 00000000 00000000 00000000 @............... 0x001af910: 03559f00 00000000 00000002 00000000 ..U............. 0x001af920: 001af9b1 00000000 e147c048 000007fe ........H.G..... 0x001af930: 00000438 00000000 00000000 000007fe 8............... 0x001af940: 00000000 00000000 00000780 00000000 ................ 0x001af950: 00000000 00000000 00000000 00000000 ................ 0x001af960: 00000000 00000000 00000000 00000000 ................ 0x001af970: 001af99c 00000000 001af998 00000000 ................ 0x001af980: 001af994 00000000 001afc70 00000000 ........p....... 0x001af990: 035600f0 00000004 00000004 00000004 ..V............. 0x001af9a0: 00000000 00000000 77159a01 00000009 ...........w.... 0x001af9b0: 00000000 00000000 64646948 422f6e65 ........Hidden/B 0x001af9c0: 00000009 00000000 001afc70 00000000 ........p....... 0x001af9d0: 00000000 00000000 00000384 00000000 ................ 0x001af9e0: 00000000 00000000 00000000 00000000 ................ 0x001af9f0: 00000000 00000000 00000000 00000000 ................ 0x001afa00: 001afc70 00000000 e147be4d 000007fe p.......M.G..... 0x001afa10: 00000001 00000000 03559f00 00000000 ..........U..... 0x001afa20: 00000301 00000000 0000000f 00000000 ................ 0x001afa30: 00000000 00000000 00000384 00000000 ................ 0x001afa40: 00000000 00000000 e0ee1c12 000007fe ................ 0x001afa50: 0000055c 00000000 00000384 00000000 \............... 0x001afa60: 00000001 00000000 001afc70 00000000 ........p....... 0x001afa70: 00000000 00000000 e0ee35f1 000007fe .........5...... 0x001afa80: 0000055c 00000000 00000384 00000000 \............... 0x001afa90: 00000000 00000000 00000000 00000000 ................ 0x001afaa0: 00000000 00000000 00000000 00000000 ................ 0x001afab0: 00000001 00000000 e14cf5c4 000007fe ..........L..... 0x001afac0: 00000384 00000000 e14802a4 000007fe ..........H..... 0x001afad0: 0000055c 00000000 00000384 00000000 \............... 0x001afae0: 00000001 00000000 00000000 00000000 ................ 0x001afaf0: 00000000 00000000 e147f69a 000007fe ..........G..... 0x001afb00: 0000055c 00000000 001afc70 00000000 \.......p....... 0x001afb10: 00000384 00000000 7261702d 48746e65 ........-parentH 0x001afb20: 00000001 000007fe 0000000b 00000000 ................ 0x001afb30: 00210462 00000000 0000000f 00000000 b.!............. 0x001afb40: 00000000 00000000 00000000 00000000 ................ 0x001afb50: 00654b44 00000401 0000021c 00000000 DKe............. 0x001afb60: 00000600 00000000 e1481c08 000007fe ..........H..... 0x001afb70: 00000001 00000000 001afc70 00000000 ........p....... 0x001afb80: 00000384 00000000 00000384 00000000 ................ 0x001afb90: 00000000 00000000 00000000 00000000 ................ 0x001afba0: 0000001d 00000000 3f2b5bf8 00000001 .........[+?.... 0x001afbb0: 00000000 00000000 65646968 646e6957 ........hideWind 0x001afbc0: 0000776f 005c0065 0000000a 00000000 ow..e.\......... 0x001afbd0: 00000044 006b0073 00000000 00000000 D...s.k......... 0x001afbe0: 65726170 5748746e 0000444e 0065006b parentHWND..k.e. 0x001afbf0: 0000000a 00000000 00000044 004f0020 ........D... .O. 0x001afc00: 02628af0 00000000 02628b18 00000000 ..b.......b..... 0x001afc10: 02628b18 00000000 006b006f 006d0065 ..b.....o.k.e.m. 0x001afc20: 006e006f 00520020 0020002e 006e004f o.n. .R... .O.n. 0x001afc30: 0069006c 0065006e 0050005c 004f0052 l.i.n.e.\.P.R.O. 0x001afc40: 02628b20 00000000 00000027 00000000 .b.....'....... 0x001afc50: 00000f96 00000000 00000027 00000000 ........'....... 0x001afc60: 00000044 00000000 0261e710 00000000 D.........a..... 0x001afc70: 0000001f 00000000 00280000 00000000 ..........(..... 0x001afc80: 0000001f 00000000 00000044 00000000 ........D....... 0x001afc90: 0261e6d0 00000000 00000012 00000000 ..a............. 0x001afca0: 72657961 00000000 00000012 00000000 ayer............ 0x001afcb0: 00000044 00000000 0261e730 00000000 D.......0.a..... 0x001afcc0: 00000012 00000000 001afdb0 00000000 ................ 0x001afcd0: 00000007 00000000 00000044 00000000 ........D....... 0x001afce0: 00000000 00000000 02628b50 00000000 ........P.b..... 0x001afcf0: 00000024 00000000 00000000 00000000 $............... 0x001afd00: 00000024 00000000 00000044 00000000 $.......D....... 0x001afd10: 02623690 00000000 0000003a 00000000 .6b.....:....... 0x001afd20: 00000000 00000000 0000003a 00000000 ........:....... 0x001afd30: 00000044 00000000 3f2ab288 00000001 D.........*?.... 0x001afd40: 0030dab0 00000000 77261a0a 00000000 ..0.......&w.... 0x001afd50: 00280000 00000000 3f2a3101 00000001 ..(......1*?.... 0x001afd60: 02628a90 00000000 00000029 00000000 ..b.....)....... 0x001afd70: 00000000 00000000 00000028 00000000 ........(....... 0x001afd80: 00000044 00000000 02613710 00000000 D........7a..... 0x001afd90: 0000004c 00000000 3f2a198e 00000001 L.........*?.... 0x001afda0: 0000004c 00000000 00000044 00000001 L.......D....... 0x001afdb0: 00000fa0 00000000 00000000 00000000 ................ 0x001afdc0: 00000068 00000000 00283018 00000000 h........0(..... 0x001afdd0: 00282ff8 00000000 00282fb0 00000000 ./(....../(..... 0x001afde0: 00000000 00000000 00000000 00000000 ................ 0x001afdf0: 00000000 00000000 00000000 00000000 ................ 0x001afe00: 00000000 00000000 e1481dfb 000007fe ..........H..... 0x001afe10: 00000001 00000000 00000000 00000000 ................ 0x001afe20: 00000000 00000000 3f2a76a4 00000001 .........v*?.... 0x001afe30: 00000001 00000000 3f2a13ee 00000001 ..........*?.... 0x001afe40: 00000000 00000000 3f2b5bf8 00000001 .........[+?.... 0x001afe50: 00000000 00000000 00000000 00000000 ................ 0x001afe60: 09a2a700 00000006 00000000 00000000 ................ 0x001afe70: 00000000 00000000 772559cd 00000000 .........Y%w.... 0x001afe80: 00000000 00000000 00000000 00000000 ................ 0x001afe90: 00000000 00000000 00000000 00000000 ................ 0x001afea0: 00000000 00000000 7738a561 00000000 ........a.8w.... 0x001afeb0: 00000000 00000000 00000000 00000000 ................ 0x001afec0: 00000000 00000000 00000000 00000000 ................ 0x001afed0: 772dbab0 00000000 772dbab0 00000000 ..-w......-w.... 0x001afee0: 001ae630 00000000 00000000 00000000 0............... 0x001afef0: 00000000 00000000 00000000 00000000 ................ 0x001aff00: 00000000 00000000 00000000 00000000 ................ 0x001aff10: 00000000 00000000 00000000 00000000 ................ 0x001aff20: 00000000 00000000 00000000 00000000 ................ 0x001aff30: 00000000 00000000 00000000 00000000 ................ 0x001aff40: 00000000 00000000 00000000 00000000 ................ 0x001aff50: 00000000 00000000 00000000 00000000 ................ 0x001aff60: 00000000 00000000 00000000 00000000 ................ 0x001aff70: 00000000 00000000 00000000 00000000 ................ 0x001aff80: 00000000 00000000 00000000 00000000 ................ 0x001aff90: 00000000 00000000 00000000 00000000 ................ 0x001affa0: 00000000 00000000 00000000 00000000 ................ 0x001affb0: 00000000 00000000 00000000 00000000 ................ 0x001affc0: 00000000 00000000 00000000 00000000 ................ 0x001affd0: 00000000 00000000 00000000 00000000 ................ 0x001affe0: 00000000 00000000 00000000 00000000 ................ 0x001afff0: 00000000 00000000 00000000 00000000 ................ Module 1 C:\Windows\system32\xinput1_3.dll Image Base: 0x00400000 Image Size: 0x0001e000 File Size: 107368 File Time: 2007-04-04_185422 Version: Company: Microsoft Corporation Product: Microsoft® DirectX for Windows® FileDesc: Microsoft Common Controller API FileVer: 9.18.944.0 ProdVer: 9.18.944.0 Module 2 C:\Windows\system32\ksuser.dll Image Base: 0x6d7a0000 Image Size: 0x00006000 File Size: 5120 File Time: 2015-12-08_200732 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: User CSA Library FileVer: 6.1.7601.19091 ProdVer: 6.1.7601.19091 Module 3 C:\Windows\system32\USER32.dll Image Base: 0x77140000 Image Size: 0x000fa000 File Size: 1009152 File Time: 2016-11-10_173242 Version: Company: Microsoft Corporation Product: Betriebssystem Microsoft® Windows® FileDesc: Multi-User Windows USER API Client DLL FileVer: 6.1.7601.23594 ProdVer: 6.1.7601.23594 Module 4 C:\Windows\system32\kernel32.dll Image Base: 0x77240000 Image Size: 0x0011f000 File Size: 1163264 File Time: 2017-09-13_162800 Version: Company: Microsoft Corporation Product: Betriebssystem Microsoft® Windows® FileDesc: Client-DLL für Windows NT-Basis-API FileVer: 6.1.7601.23915 ProdVer: 6.1.7601.23915 Module 5 C:\Windows\SYSTEM32\ntdll.dll Image Base: 0x77360000 Image Size: 0x001aa000 File Size: 1732864 File Time: 2017-09-13_163158 Version: Company: Microsoft Corporation Product: Betriebssystem Microsoft® Windows® FileDesc: DLL für NT-Layer FileVer: 6.1.7601.23915 ProdVer: 6.1.7601.23915 Module 6 C:\Windows\system32\PSAPI.DLL Image Base: 0x77530000 Image Size: 0x00007000 File Size: 9216 File Time: 2009-07-14_024154 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Process Status Helper FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 == [end of error.log] ==" If someone have any idea why she could not start many games (pro included), please let us know :) Best Regards, Blubb55 Link to comment https://pokemonrevolution.net/forum/topic/83540-big-problem-with-a-second-monitor/ Share on other sites More sharing options...
Calahan Posted January 31, 2018 Share Posted January 31, 2018 Quote - snip - Hello there, and foremost, sorry for the inconvenience! nvwgf2umx.dll seems to be related to a NVIDIA Graphic Card's driver; could you post your friends' specifications? Graphic card's driverWindows version Also, has she tried to force run the game in DirectX 9 already? To do so, add the argument [c]-force-d3d9[/c] to the shortcut's target, as shown here: https://tinyurl.com/PROwin10fix Furthermore, a solution to a similar issue about a year ago on another game (cf. here) was the following: Quote I went to nVidia Control Panel and clicked on the 'Manage 3D Settings' tab. Then, under Global Settings I made sure all of them were turned on. For the ones that can only be set to Off, Quality, or Performance, I just chose quality. Vertical Sync, among many other options, were turned off in my NVIDIA Control Panel Global Settings, and knowing GTAV uses it, I turned them on. I havent't had a problem since doing this. Hope it could help your friend out! I'm looking forward for your answer; until then, I wish you a great day :Angel: Link to comment https://pokemonrevolution.net/forum/topic/83540-big-problem-with-a-second-monitor/#findComment-484972 Share on other sites More sharing options...
Blubb55 Posted January 31, 2018 Author Share Posted January 31, 2018 Hello, thank you for your answer. As she told me a few minutes ago, it seems that the problem is a specific driver for some usb adapter, she needed for the second monitor. She has deleted that driver and now the can play again. It seems that she must purchase a different adapter or something without some creepy graphic card drivers :D Thank you for your help. It was indeed the driver :) Best Regards, Blubb55 Link to comment https://pokemonrevolution.net/forum/topic/83540-big-problem-with-a-second-monitor/#findComment-484973 Share on other sites More sharing options...
Calahan Posted February 1, 2018 Share Posted February 1, 2018 Quote - snip - Glad to hear it got figured out! If you need further assistance/advices about adapters, you might want to ask around in the Tech Corner subforum :Grin: Since she got the game working, I will set this General Support topic as solved; Once again, I wish you a great day :Angel: - [glow=lightgreen]Locked as solved[/glow] - Link to comment https://pokemonrevolution.net/forum/topic/83540-big-problem-with-a-second-monitor/#findComment-484974 Share on other sites More sharing options...
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