Name bug!

[Lowoe]

Started and made character name "MastaOfDisasta", My email couldnt receive msg's now it can and needs the confirmation email to be resent. Thats the only reason why I made this guy. Kinda my favorite name and would hate to lose it.

[Astraea]

Hi Lowoe,

 

Unfortunately, we cannot cannot resend the confirmation e-mail.

 

However, there are a few steps you can take which should—in most cases—allow you to retrieve the username.

 

First, I would recommend you to try logging into the PRO Dashboard on MastaOfDisasta, as sometimes that will end up activating your account, which will allow you to log in-game and start playing.

 

Also, the verification e-mail can take awhile for it to appear in your e-mail box—especially if you did not use gmail. I would also recommend checking your other folders—such as your spam folder—just in case it may have been sent there instead.

 

If you still haven't received the e-mail despite the wait and also cannot "re-register" under the name, you'll have to wait 7 days until the name becomes freed up by the database. I HIGHLY recommend you use gmail in this case, especially since your last e-mail provider was not able to receive the confirmation email.

 

I hope this answer has proven sufficient to you; Have a great rest of your week!

 

Kind Regards, Astraea.