Any time I try to launch the PRO64 application it opens up to black fullscreen. Ive uninstalled, reinstalled, run as admin, troubleshooted, and even downloaded both the 64bit version and 32 bit but it still isnt working if someone could provide assistance that would be great.

Any time I try to launch the PRO64 application it opens up to black fullscreen. Ive uninstalled, reinstalled, run as admin, troubleshooted, and even downloaded both the 64bit version and 32 bit but it still isnt working if someone could provide assistance that would be great.

 

Hello there, and foremost, sorry for the inconvenience!

There is a simple ‒but not obvious‒ fix for this listed in the Issue Guide:

 

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Black screen when launching the client

If you have a black screen instead of the login screen when you start your game client, here are the quick steps to follow for an easy fix:

1. Change your desktop screen resolution,
   
2. Launch your PRO game client,
   
3. Revert your resolution change back to your initial one.

 

Please try it and tell me how it goes :Sing:

In the meanwhile, I wish you a good day!

Thank you so much that really was a quick fix. Game is running perfectly and all confusion has been cleared up.

Thank you so much that really was a quick fix. Game is running perfectly and all confusion has been cleared up.

 

I'm really glad to hear! :Grin:

I wish you good luck on your journey, have a great day, and welcome to PRO! :Angel:

 

 

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