Knockedout Posted February 4, 2018 Share Posted February 4, 2018 Hello! I Just got pokemon revolution online and when I tried to login to the client I kept getting the error " Can Not Connect to servers " I checked the server status and the server are up and running with people on them but I can not join for some reason :( Plesae help me asap! Thank you! :) Link to comment https://pokemonrevolution.net/forum/topic/83849-can-not-connect-to-server/ Share on other sites More sharing options...
Calahan Posted February 4, 2018 Share Posted February 4, 2018 Hello! I Just got pokemon revolution online and when I tried to login to the client I kept getting the error " Can Not Connect to servers " I checked the server status and the server are up and running with people on them but I can not join for some reason :( Plesae help me asap! Thank you! :) Hello there, and foremost, sorry for your inconvenience; Unfortunately, some ISPs are blocking the game. This is mostly an issue in the United Arab Emirates, North Korea or China, for instance. I'm afraid you will have to use a VPN in order to access the game :Shy: Please tell me how it goes; in the meanwhile, I wish you a great day :Grin: Link to comment https://pokemonrevolution.net/forum/topic/83849-can-not-connect-to-server/#findComment-486361 Share on other sites More sharing options...
Knockedout Posted February 4, 2018 Author Share Posted February 4, 2018 Hello! Dang! I live in dubai and I cant play the game. Any idea why the isps are blocking the game? Also vpns in dubai are blocked and if we get caught using one we might get a fine or even a prison sentence! Thank you! :) Link to comment https://pokemonrevolution.net/forum/topic/83849-can-not-connect-to-server/#findComment-486362 Share on other sites More sharing options...
Shaar Posted February 4, 2018 Share Posted February 4, 2018 Hello! I Just got pokemon revolution online and when I tried to login to the client I kept getting the error " Can Not Connect to servers " I checked the server status and the server are up and running with people on them but I can not join for some reason :( Plesae help me asap! Thank you! :) Hello, hope you've had a good day! So whilst trying to load up the game it shows you the message "Cannot Connect to Servers"? Have you looked through READ THIS BEFORE MAKING GENERAL SUPPORT TOPIC!, as this may lead you to your answer. Follow these steps and you will be fine: 1. Check your requirements. Requirements 2. Please confirm that the server is online via the official server status link here: https://pokemonrevolution.net/serverstatus.php Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again. 3- Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game. 4- Always make sure your client is up to date! You must download a new client each time when a new update is released https://tinyurl.com/PROupdates (delete the old client before extracting the new one). You will be given a prompt before logging in ( "Out of date version") if your downloaded client is not updated 5- If you are receiving a “Can not connect to server” prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "cannot connect to server" prompt is the server being down. If you are able to see a “logging in” prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary ‘ghost’ queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown. If you are receiving a “server locked” prompt, then that means that the server has been locked by an Administrator and a server maintenance is imminent. So follow step 2 and wait for the server reboot to be done. 6- If after loading up the launcher (and after when you press the "login" button) the message "connecting to server" appears and afterwards the screen freezes and nothing happens you will need to completely close the client and open it again (it can happen 3-5 times). Also always check if the server is down! I look forward to hearing your answer. Untill than, have a great day! Board Rules - Chat Rules - Game Guides - General Support - PRO Discord Please do not contact staff for private support. Use the appropriate forums, as others may benefit! Unsolicited messages will be vaporized Link to comment https://pokemonrevolution.net/forum/topic/83849-can-not-connect-to-server/#findComment-486363 Share on other sites More sharing options...
Knockedout Posted February 4, 2018 Author Share Posted February 4, 2018 Hello! I Just got pokemon revolution online and when I tried to login to the client I kept getting the error " Can Not Connect to servers " I checked the server status and the server are up and running with people on them but I can not join for some reason :( Plesae help me asap! Thank you! :) Hello, hope you've had a good day! So whilst trying to load up the game it shows you the message "Cannot Connect to Servers"? Have you looked through READ THIS BEFORE MAKING GENERAL SUPPORT TOPIC!, as this may lead you to your answer. Follow these steps and you will be fine: 1. Check your requirements. Requirements 2. Please confirm that the server is online via the official server status link here: https://pokemonrevolution.net/serverstatus.php Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again. 3- Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game. 4- Always make sure your client is up to date! You must download a new client each time when a new update is released https://tinyurl.com/PROupdates (delete the old client before extracting the new one). You will be given a prompt before logging in ( "Out of date version") if your downloaded client is not updated 5- If you are receiving a “Can not connect to server” prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "cannot connect to server" prompt is the server being down. If you are able to see a “logging in” prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary ‘ghost’ queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown. If you are receiving a “server locked” prompt, then that means that the server has been locked by an Administrator and a server maintenance is imminent. So follow step 2 and wait for the server reboot to be done. 6- If after loading up the launcher (and after when you press the "login" button) the message "connecting to server" appears and afterwards the screen freezes and nothing happens you will need to completely close the client and open it again (it can happen 3-5 times). Also always check if the server is down! I look forward to hearing your answer. Untill than, have a great day! Hello! Yes I have tried everything that I could, but unfortunately I had no luck with that. I have no idea why I can't connect to the servers. Thank you! ;) Link to comment https://pokemonrevolution.net/forum/topic/83849-can-not-connect-to-server/#findComment-486364 Share on other sites More sharing options...
Aluren Posted February 4, 2018 Share Posted February 4, 2018 Thanks Link to comment https://pokemonrevolution.net/forum/topic/83849-can-not-connect-to-server/#findComment-486365 Share on other sites More sharing options...
Calahan Posted February 4, 2018 Share Posted February 4, 2018 Hello! Dang! I live in dubai and I cant play the game. Any idea why the isps are blocking the game? Also vpns in dubai are blocked and if we get caught using one we might get a fine or even a prison sentence! Thank you! :) It is due to poor net neutrality and strict internet censorship in the aforementioned countries. However, it doesn't seem entirely illegal to use VPNs in UAE, as stated on multiple sites, as long as it's not used to perform a federal crime; minor transgressions seem to be "allowed"; though I'm not a law expert or anything. Now, however, it's entirely up to you whether you'll use one or not, obviously; especially since it's apparently advised to avoid free VPNs. But I'm afraid it's the only way if you want to play PRO. Sorry again for your inconvenience; with this being said, I wish you a great day once again :Sing: Link to comment https://pokemonrevolution.net/forum/topic/83849-can-not-connect-to-server/#findComment-486366 Share on other sites More sharing options...
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