Szymczokx Posted February 10, 2018 Share Posted February 10, 2018 Hello. Today I catched Tympole i some cave when i was looking for holes to Dig. I catched this Pokemon when I started to Dig, but still this Pokemon didnt return to my computer or my Pokemon team. What's goin on? Link to comment Share on other sites More sharing options...
Calahan Posted February 10, 2018 Share Posted February 10, 2018 Hello. Today I catched Tympole i some cave when i was looking for holes to Dig. I catched this Pokemon when I started to Dig, but still this Pokemon didnt return to my computer or my Pokemon team. What's goin on? Hello there, and foremost, sorry for your inconvenience; Make sure you don't have 900 pokémon stored in PC already before catching a new pokémon or getting one as reward, as it's the maximum amount of storage available (it's equal to 60 boxes full of pokémon, including your current party) You can also check your current amount of owned pokémon on your Trainer Card:( This icon on the GUI, bottom left: ) I'm looking forward for your answer; in the meantime, I wish you a great day :Sing: Link to comment Share on other sites More sharing options...
Szymczokx Posted February 10, 2018 Author Share Posted February 10, 2018 Ok i understand thats rare pokemon and should be do some quests to get him, but finding him into whole using Dig should be something different. i feel kinda dissapointed about that Link to comment Share on other sites More sharing options...
Szymczokx Posted February 10, 2018 Author Share Posted February 10, 2018 Or maybe i should get some reward bo finding this Pokemon, thats fair option. Link to comment Share on other sites More sharing options...
Astraea Posted February 11, 2018 Share Posted February 11, 2018 Hi Szymczokx, Can you take a look at Calahan's reponse and verify that you do not have the max number of Pokemon in your possession? If you have the max number—which is 900 total Pokemon, as stated in your trainer card—you'll need to release Pokemon before catching more. If the above is not the case, I'm sorry to hear that you were unable to catch the Tympole. You may have lost it in a crash or rollback. Unfortunately, we cannot refund anything lost in a crash or rollback, which you can find more about here. Therefore, you won't receive any reward or compensation for this situation, I'm afraid. If you wish to have another chance at catching a Tympole, here are spawns where you can find wild Tympole at:[pre]Tympole #Map Area Daytime Rarity MS Level Item Route 117 Land M/D/N Tier 8 Yes 13-16 - Safari Johto Wet Zone Land M/D/N Tier 9 Yes 17-22 - Sinnoh Safari Area Zone 6 Land D Tier 9 Yes 25-29 - Glacial Site Excavation 00:00-23:59 Tier 7 No 15-25 - [/pre]Looking forward to your response; until then, I wish you a good day. Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Szymczokx Posted February 11, 2018 Author Share Posted February 11, 2018 I didn't catch 900 Pokemons, I'm already on 5th page lol? Link to comment Share on other sites More sharing options...
Astraea Posted February 11, 2018 Share Posted February 11, 2018 Hi Szymczokx, Based on your screenshot, I believe you may have gotten hit by a crash and/or rollback. I'm extremely sorry for your situation, however, there is nothing we can do to further your case as we will not refund anything. As in my previous message, I've listed the locations that you can find Tympole at. Again, we're sorry for the inconvenience; have a great rest of your week. [fade][glow=#fd9696]- Locked -[/glow][/fade] PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
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