starting the app on pc and all i get is the a black screen. i can still hear the sound, just cant see anything. redownloaded the app too.

did some research and found the fix, had to change desktop resolution first> launch app, exit full screen and changed resolution, then close the app>revert desktop resolution. game is working now

did some research and found the fix, had to change desktop resolution first> launch app, exit full screen and changed resolution, then close the app>revert desktop resolution. game is working now

 

Hey there!

Yes, as mentioned in the Issue Guide:

Black screen when launching the client

If you have a black screen instead of the login screen when you start your game client, here are the quick steps to follow for an easy fix:

• Change your desktop screen resolution,
  
• Launch your PRO game client,
  
• Revert your resolution change back to your initial one.

 

Glad to hear your issue is fixed; I wish you a good day :Sing:

 

 

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