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Cannot Log to My pheno

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Hi , i cannot login to my phone its keep telling banned and i try to yellow server it work , but im not doing anything bad , im a solo player, I log in it to pc and other phone its working fine.

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Hi Arjay,

 

If you were truly banned, you can check for the reasoning on the PRO Dashboard. However, this doesn't seem to be the case for you; it appears whatever internet you are using to connect to PRO from your phone is blocked.

 

When you use your phone to play PRO, are you using a data plan given by your ISP? It's possible that your ISP is blocking PRO. Could you try to connect to via wi-fi to the same internet that your PC is running on and see if you can then connect to PRO from your phone?

 

If you're not using a proxy, you can also try to use a proxy and see if connecting to PRO works. Keep in mind that some proxies may be blocked from PRO, so you may have to try a few before finding one that isn't blocked. There are proxy applications on the Play Store, but you can also look at a free list of proxies.

 

If you are using a proxy, I'd suggest turning it off to see if you can connect.

 

Looking forward to your answer; have a great day until then!

 

Kind Regards, Astraea.

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PRO RulesPunishment PolicyHow to Report

 

Please do not contact staff members for private support.

Use the appropriate forums for your message as it may be of use to others.

Unsolicited messages will be purified.

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