Hello there,

 

I just bought some coins in the shop for Yellow server and waiting around 30mn but it never appear in my coin shop.

That's not the first time i buy coin but i deicide to swap my realm (from blue to yellow) and now i'm just waiting to have membership and mount to get further quickly on yellow.

 

Thank you for reading and helping me

 

MetroWeed

Hello there,

 

I just bought some coins in the shop for Yellow server and waiting around 30mn but it never appear in my coin shop.

That's not the first time i buy coin but i deicide to swap my realm (from blue to yellow) and now i'm just waiting to have membership and mount to get further quickly on yellow.

 

Thank you for reading and helping me

 

MetroWeed

Hi,

 

Firstly, thank you for donating to the project! We're extremely sorry that you weren't immediately credited your coins; keep it mind it may take up to 24 hours to receive the coin credits in-game after donating. If after waiting 24 hours and the coins still haven't appeared on your account, please make a thread in the Donations and Coin Issues subforum, where an admin will credit the coins to your account. (You will need screenshots or a transaction number indicating that you did donate).

 

I will lock this thread now and urge you to make a new thread in the correct subforum should this problem persist; we will happily assist you there (for privacy purposes).

 

Kind Regards, Astraea.