Crashed while catching a dratini [LOCKED]

[Darthwii]

So this is pretty much it, the last game crash hit me when i was going to catch my first dratini. I don't know if this is something to complain about, since i didn't see anything in the FAQ about server crashes complaints related, but still, i needed to post about it. I spent half an hour trying to find one, with 10.000 cash total of course to enter into safari zone, and it all got reduced to nothing in a blink of an eye. I took an screenshot when it happened.

[Astraea]

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Hi Darthwii,

 

I'm extremely sorry for the inconvenience and I understand how frustrating it can be to lose a rare Pokemon as a result of the server crash. We are constantly trying to improve our server stability, but it isn't perfect and can sometimes crash. Unfortunately, we do not do personal refunds for server crashes, however, if the crashes are particularly often in a short period of time, we usually compensate the community in some way, such as the most recent MS/Coins Extension.

 

I regret to inform you that there is nothing we can do to refund your Dratini or your money spent in the Safari. To prevent rollbacks from server crashes as much as possible, I highly recommend reading this thread.

 

There are ways to make up for your lost money, however. I would highly suggest doing the dig spots around Kanto and Johto to look for buried treasure. In order to reap the benefits of Dig Spots, you need a Pokemon with 150 Happiness that knows the move Dig. You can buy Dig (TM 28) from Celadon Mart for $3,500 Pokedollars. You can find the various locations in this guide. Dig spots give out a plethora of items, however, you want to be looking out for Nuggets, Pearls, Star Pieces, and other valuables items. These valuable items can be sold to the Item Maniac, located at the end of Route 25 above Cerulean City. Should you be lucky enough to receive many of these valuables from dig spots, your profits can be several hundred thousands of Pokedollars. Other items —primarily evolutionary items and stones—can also be sold to other players. These items include Protectors, Magmarizers, King’s Rocks, Dawn Stones, Dusk Stones, Rare Candies, etc.

 

If you haven't already, I highly suggest doing the Officer Jemy Bounties, as she should give you a handful of PokeDollars.

 

While a bit dated, you can also check Daeon’s Guide to Money Making.

 

Before I close this thread, I'd also like to add that it may be easier for you to purchase a story Dratini from a player in Trade chat as opposed to hunting it in the Safari Exclusive Area, as the spawns are in the morning only and they are also a fairly high rarity tier. That is, of course, if you wouldn't mind it not being your OT. Otherwise, I wish you good luck in your hunt, and I hope you have a great rest of your week!

 

Kind Regards, Astraea.

 

 

 

 

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