Basically i cant buy Coins in a game. I tried to google, ask in game but no luck. All i do is open Coin Shop then press Get Coins nothing happens, it doesnt even take me to payment page. I tried navigate in website Account and find to buy from there but once again there is nothing. I am at loss what to do, please help? lol

bump?

Basically i cant buy Coins in a game. I tried to google, ask in game but no luck. All i do is open Coin Shop then press Get Coins nothing happens, it doesnt even take me to payment page. I tried navigate in website Account and find to buy from there but once again there is nothing. I am at loss what to do, please help? lol

Hi Kuroka1,

 

If you have your browser currently open, clicking 'Get Coins' should open up a new tab in your browser, which you then need to switch from PRO to your browser.

 

If you've been doing the above and you still cannot access the page, can you be a bit more specific? For instance, is the page not appearing for you period? What browser do you use? More information will help us better assist in troubleshooting this problem.

 

Kind Regards, Astraea.

Thank you very much for the hint! I am not sure why but after downloading Internet Explorer 11, restarting pc and making it default everything works perfectly with all three browsers (Opera, Firefox, Internet Explorer) after making them default before doing it. Once again Thanks!

Thank you very much for the hint! I am not sure why but after downloading Internet Explorer 11, restarting pc and making it default everything works perfectly with all three browsers (Opera, Firefox, Internet Explorer) after making them default before doing it. Once again Thanks!

Hi kuroka1,

 

Glad to hear that you've resolved the issue! I'll now lock this topic; I wish you a great rest of your week!

 

 

 

 

- Locked -