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Items lost in mail; case sensitive issue

Navarthelol
in Resolved General Support

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Hi,

 

Server: BLUE

Issue: Wrong case used for mail recipient; 3x TMs sent to "HandOfTheKing" in error; correct name is "Handoftheking".

Source: "Navarthelol", Goldenrod City

Target: "Handoftheking", Goldenrod City

Time: 10th March ~13:00 UTC

Items Attached: 1x Ice Beam TM, 1x Dig TM, 1x Psychic TM

Requested action: Kindly please resend the mail to "Handoftheking" or alternatively if not possible please send the items back.

 

Kindly also consider suggestion to ignore case on string comparisons in code.

Edited by navarthelol

Hi there,

I've mailed those TMs back to you. Please check your mailbox and reply here to confirm that you've received the items. Sorry for the inconvinience..

Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper Forum. Unsolicited messages will be trashed. Thanks.

  • Author

Thanks for helping so quickly; I have the TMs.

 

I am not sure how I should send mails to people with camelcase account names such as this? I had tried "HandOfTheKing" before but it didn't reach. Internally is it standardising the name to "Handoftheking"? Cheers.

 

145540201_ScreenShot2018-03-10at15_17_18.png.a6391802ca666052325d4772d9c1bc69.png
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