Stuck on loading map screen.

[Tomjenk]

When I click the server to log in, it logs in but straight away shows me the loading map screen. The bar is full, but it stays on the loading map screen.

Can anybody help me solve this problem please?

[Jameswattsrees]

When I click the server to log in, it logs in but straight away shows me the loading map screen. The bar is full, but it stays on the loading map screen.

Can anybody help me solve this problem please?

 

 

same pal

[Astraea]

When I click the server to log in, it logs in but straight away shows me the loading map screen. The bar is full, but it stays on the loading map screen.

Can anybody help me solve this problem please?

same pal

Hi there,

 

As quoted in the Issue Guide:

For those who are running any OS below Windows 10:

1. Delete your PRO files
   
2. Disable Microsoft security essential/Windows Defender
   
3. Unzip PRO current version again
   
4. Add PRO folder to the "exclusion list" of MSE/WD
   
5. Enable Microsoft Security Essential/Windows Defender

For those who are running Windows 10:

1. Disable Windows Defender
   
2. Unzip PRO again
   
3. Add the folder to the "exclusion list" of Windows Defender
   
4. Re-enable Windows Defender

The source for both workarounds listed above is here.

 

If you're running Windows 10 and the above workaround doesn't work for you, alternatively try this (source here):

1. Have your Windows Defender on
   
2. Remove the files and unzip again
   
3. Open the game and close it
   
4. Go to the Windows balloon in the right corner
   
5. Open the virus scan
   
6. Restore the quarantined file
   
7. Open the game again, it should work now.
   
8. To avoid doing this in the future, add the game folder as an exception in your antivirus.

Let me know if the above solutions work for you; until then, I wish you a great rest of your day!

 

Kind Regards, Astraea.

[Danielkickface]

UPDATE: It is working again...for me anyway.

[Tomjenk]

Hi there,

 

As quoted in the Issue Guide:Let me know if the above solutions work for you; until then, I wish you a great rest of your day!

 

Kind Regards, Astraea.

 

Whats your PO box? I'm gonna send you my soul.

Thank you!

[Xcav]

Hi there,

 

As quoted in the Issue Guide:Let me know if the above solutions work for you; until then, I wish you a great rest of your day!

 

Kind Regards, Astraea.

You're an actual saviour

[Raziel2016]

i got same problem

When I click the server to log in, it logs in but straight away shows me the loading map screen. The bar is full, but it stays on the loading map screen.

Can anybody help me solve this problem please?

i got same problem

[Raziel2016]

I've done all the work I've been told....But I still have a problem

[Raziel2016]

im stuck enginner boy...Is it possible to transfer it to another place?

[Sl33pyp4nd4]

You're an actual saviour

Wb in android? Mine is stuck in loading map too !! Plz help ASAP