STUCK AT "Loading Map" Screen [SOLVED]

[Sevip97]

Hello, I have recently been trying to play PRO, but when I try to openthe game, it gets stuck at "Loading Map" screen. I am gratefull for your help, thanks c:

[Astraea]

Hello, I have recently been trying to play PRO, but when I try to openthe game, it gets stuck at "Loading Map" screen. I am gratefull for your help, thanks c:

Hi there,

 

As quoted in the Issue Guide:

For those who are running any OS below Windows 10:

1. Delete your PRO files
   
2. Disable Microsoft security essential/Windows Defender
   
3. Unzip PRO current version again
   
4. Add PRO folder to the "exclusion list" of MSE/WD
   
5. Enable Microsoft Security Essential/Windows Defender

For those who are running Windows 10:

1. Disable Windows Defender
   
2. Unzip PRO again
   
3. Add the folder to the "exclusion list" of Windows Defender
   
4. Re-enable Windows Defender

The source for both workarounds listed above is here.

 

If you're running Windows 10 and the above workaround doesn't work for you, alternatively try this (source here):

1. Have your Windows Defender on
   
2. Remove the files and unzip again
   
3. Open the game and close it
   
4. Go to the Windows balloon in the right corner
   
5. Open the virus scan
   
6. Restore the quarantined file
   
7. Open the game again, it should work now.
   
8. To avoid doing this in the future, add the game folder as an exception in your antivirus.

Let me know if the above solutions work for you; until then, I wish you a great rest of your day!

 

Kind Regards, Astraea.

[Sevip97]

Hi there,

 

As quoted in the Issue Guide:Let me know if the above solutions work for you; until then, I wish you a great rest of your day!

 

Kind Regards, Astraea.

It worked. I love you <3

[Astraea]

It worked. I love you <3

I will now lock this topic as solved and I wish you a great rest of your week! <3

 

Kind Regards, Astraea.

 

 

 

 

- Locked -