Shiny geodude disappear [LOCKED]

[Fighteagle]

I have capture a shiny geodude but it disappear. I want to know how I can recuperate my geodude

[Astraea]

I have capture a shiny geodude but it disappear. I want to know how I can recuperate my geodude

Hi there,

 

After checking the database for this shiny Geodude, it appears you may have lost it in a crash or rollback. We are constantly trying to improve our sever stability, but it isn't perfect. I regret to inform you that we are unable to restore your Geodude due to the rollback, as it was never fully saved into the database in the first place. As stated in the Issue Guide:

Sometimes when the game crashes or gets stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as its responsibility. We are so sorry for your case, however, it will not have any action go further for your case.

To learn more on preventing rollbacks, please read this thread. By using the techniques listed in the aforementioned thread, the chances of you losing any recently acquired game objects are at a reduced rate.

 

As there is nothing more I can do to further your case, I'll now lock this topic and I wish you a good rest of your week.

 

 

 

 

- Locked -