CANT CONNECT TO SERVERS

[Darkxzied]

i have looked and tried all and i mean ALL of the ways ive been instructed to do yet i cant connect to any server, even on android phone cant connect to any server.

im literally dying to play the game but it apparently hates me. :(( *HELP*

[N9ne1987]

Was having a problem with all three servers also try re installing to allow for the Trojan.EXE to reload

[Darkxzied]

trojan.exe? whats that and where to download it?

[Darkxzied]

Was having a problem with all three servers also try re installing to allow for the Trojan.EXE to reload

trojan.exe? whats that and where to downlaod it?

[N9ne1987]

it quarantined through windows version of your defender that way it allows it to be accessed

[Darkxzied]

it quarantined through windows version of your defender that way it allows it to be accessed

there is nothing wrong with it, i put PRO folders to exclude it so it dont get scanned or rejected by the defender

[N9ne1987]

its not actually a virus because it is operates through pokemon revolution online look it up on the forums Trojan.EXE

[N9ne1987]

through windows defender I use windows 10 defender it has to be quarantined than you can allows access to it

[Astraea]

i have looked and tried all and i mean ALL of the ways ive been instructed to do yet i cant connect to any server, even on android phone cant connect to any server.

im literally dying to play the game but it apparently hates me. :(( *HELP*

Was having a problem with all three servers also try re installing to allow for the Trojan.EXE to reload

Hi there,

 

The alert from your anti-virus was merely a false positive that was triggered and your computer is safe as long as you are downloading from the official download links.

 

The reason why there is a false positive in the system is due to how we obfuscate our code to make our client more secure. As most viruses are also hidden in the same manner, the anti-virus detects it as a potential threat anyway. I hope this clears up your concerns; if you want to do any further testing, you are free to test do some testing; here's a Guide on Troubleshooting False Positives; VirusTotal is also a good site as another check to determine a possible virus. Feel free to test PRO files.

 

As quoted in the Issue Guide:

For those who are running any OS below Windows 10:

1. Delete your PRO files
   
2. Disable Microsoft security essential/Windows Defender
   
3. Unzip PRO current version again
   
4. Add PRO folder to the "exclusion list" of MSE/WD
   
5. Enable Microsoft Security Essential/Windows Defender

For those who are running Windows 10:

1. Disable Windows Defender
   
2. Unzip PRO again
   
3. Add the folder to the "exclusion list" of Windows Defender
   
4. Re-enable Windows Defender

The source for both workarounds listed above is here.

 

If you're running Windows 10 and the above workaround doesn't work for you, alternatively try this (source here):

1. Have your Windows Defender on
   
2. Remove the files and unzip again
   
3. Open the game and close it
   
4. Go to the Windows balloon in the right corner
   
5. Open the virus scan
   
6. Restore the quarantined file
   
7. Open the game again, it should work now.
   
8. To avoid doing this in the future, add the game folder as an exception in your antivirus.

At the moment, these are the current known workarounds, so let me know if they work for you. If not, more details on the problem you're experiencing will greatly help me troubleshoot this with you.

 

Kind Regards, Astraea.