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Unable to re-download PRO on my Samsung Galaxy S6


Xcav

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I'm sorry if this is in the wrong section, it's my first time ever posting an actual thread.

 

Just the other day I had tried logging in on my phone as I was not home to play on my pc at the time. It was taking a really long time to connect to the blue server (not sure if lag or anything of the sort), so I had decided to uninstall and re-download from the site. That's where the problem comes in, I'm not sure whether it's the link or if it is what comes after but no download starts. After I click the Android download button it redirects me to a page saying that google is unable to scan the application for viruses because it is "too large". An option for "download anyway" is listed but it just redirects me to the same page and nothing happens. If anyone has a clue on how to help it would be very appreciated!

 

Many thanks,

 

XCAV

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Hi there,

 

Could you try to download PRO with a different browser on your phone? According to one of our staff members with the same phone, they had issues downloading PRO with Chrome and used Opera instead.

 

Let me know if that works for you, otherwise I'll research other potential fixes and get back to you.

 

Kind Regards, Astraea.

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PRO RulesPunishment PolicyHow to Report

 

Please do not contact staff members for private support.

Use the appropriate forums for your message as it may be of use to others.

Unsolicited messages will be purified.

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Hi there,

 

Could you try to download PRO with a different browser on your phone? According to one of our staff members with the same phone, they had issues downloading PRO with Chrome and used Opera instead.

 

Let me know if that works for you, otherwise I'll research other potential fixes and get back to you.

 

Kind Regards, Astraea.

 

Thank you so much for the help Astraea! I was able to re-download the app with Firefox!

 

Many thanks,

 

XCAV

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