Teddyweddy777 Posted April 1, 2018 Share Posted April 1, 2018 Good Afternoon. i went into excavation with bold i did everything in the haunted excavation and left shiny for last , when i did the shiny rock i got rotom , i proceeded to capturing rotom and caught it. i caught a bold rotom. i linked it to guild to show them i finally caught my own rotom bold. when i returned just now a while ago i checked and my rotom disappeared i am currently still at the excavation site with no rotom in pokeslot. and the whole site is finished., thank you for your time. Link to comment Share on other sites More sharing options...
Astraea Posted April 1, 2018 Share Posted April 1, 2018 Good Afternoon. i went into excavation with bold i did everything in the haunted excavation and left shiny for last , when i did the shiny rock i got rotom , i proceeded to capturing rotom and caught it. i caught a bold rotom. i linked it to guild to show them i finally caught my own rotom bold. when i returned just now a while ago i checked and my rotom disappeared i am currently still at the excavation site with no rotom in pokeslot. and the whole site is finished., thank you for your time.Hi there, I'm extremely sorry for the loss of your Rotom and I understand how frustrating it can be, especially given how rare the Pokemon is. Unfortunately, it appears the Rotom was never wholly saved in the database, therefore we are unable to retrieve your Rotom. This may have been due to a server crash or a disconnection on your side; while we are constantly trying to improve our sever stability, but it isn't perfect. As stated in the Issue Guide:Sometimes when the game crashes or gets stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as its responsibility. We are so sorry for your case, however, it will not have any action go further for your case.To learn more on preventing rollbacks, please read this thread. By using the techniques listed in the aforementioned thread, the chances of you losing any recently acquired game objects are at a reduced rate. As there is nothing more I can do to further your case, I'll now lock this topic and I wish you a good rest of your week. - Locked - PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
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