pokemon centre not working

[Lucywoowoo]

the pokemon centre in easter plateu isnt letting me heal my pokemon, i can use the pc, but i cant heal my pokemon, i have uninstaled and reinstalled, closed client, relogged, still no luck, is it a bug?? if not then why wont it work?

[Lucywoowoo]

hello, any staff actually going to answer???

[Astraea]

the pokemon centre in easter plateu isnt letting me heal my pokemon, i can use the pc, but i cant heal my pokemon, i have uninstaled and reinstalled, closed client, relogged, still no luck, is it a bug?? if not then why wont it work?

Hi there,

 

I have just tested and can confirm that the Pokecenter Easter Plateau heals and functions just like any other Pokecenter:

 

 

Therefore, I can confirm that it is not bugged; could you try to heal again? If it does not heal, this may be something to do with your connection to the server.

 

I would highly suggest the following steps:

Try to run the game in admin mode, and windows 7 compatibility mode; also add an exception for the game to your firewall and antivirus if you haven't yet.

 

Are you using a public connection? (school, workplace, fastfood restaurant, ...): They could be blocking the game on their network, you would need to ask them to find if that's the case.

 

Are you using a proxy?: If yes, try without it; if not, try with one.

 

It could also be your provider blocking the game; in this case, you could try contacting your internet provider to try and get it unblocked.

You should also troubleshoot your connection; you can check out a few guides that I've found and personally use: Quick Windows Networking Fixes (Windows Only) and Troubleshooting with Ping and Traceroutes (Windows, Apple Mac OS X, and Linux supported).

 

Also, is your ISP Comcast? There have been recent reports of connectivity issues with said provider and may be worth looking into.

 

Looking forward to your answer; until then, have a great day!

 

Kind Regards, Astraea.

[Lucywoowoo]

Hi there,

 

I have just tested and can confirm that the Pokecenter Easter Plateau heals and functions just like any other Pokecenter:

 

 

Therefore, I can confirm that it is not bugged; could you try to heal again? If it does not heal, this may be something to do with your connection to the server.

 

I would highly suggest the following steps:You should also troubleshoot your connection; you can check out a few guides that I've found and personally use: Quick Windows Networking Fixes (Windows Only) and Troubleshooting with Ping and Traceroutes (Windows, Apple Mac OS X, and Linux supported).

 

Also, is your ISP Comcast? There have been recent reports of connectivity issues with said provider and may be worth looking into.

 

Looking forward to your answer; until then, have a great day!

 

Kind Regards, Astraea.

[Lucywoowoo]

thankyou but even no it isnt working, it doesnt owkr for others too, im notusing public server, but illtry runnin the game in adminmode not that itll make a differnece, im just glad i havent paid any realmoney, but thnakyou for the reply, i know it wrks,it just isnt for me, how do i show a video?? ill show you

[Astraea]

thankyou but even no it isnt working, it doesnt owkr for others too, im notusing public server, but illtry runnin the game in adminmode not that itll make a differnece, im just glad i havent paid any realmoney, but thnakyou for the reply, i know it wrks,it just isnt for me, how do i show a video?? ill show you

Hi there,

 

We've attempted to rectify this situation on our side. Could you try again, and possibly ask your friends who are having the same issue to as well? You can also try to record it by using a recorder like OBS or ShareX.

 

Looking forward to your answer!

 

Kind Regards, Astraea.