Hello,

 

I have been playing PRO almost exclusively on Android, and up until now had no problems, with any client installations (3 or 4).

After today's client release, after the merge patch i can't install the client on my phone.

Simply put, when i click on the .apk and the have to choose between the "cansel" and "install" button i simply can't click the "install" button. Just keep taping it and nothing happens.

Have tried re-downloading again but unfortunately nothing different happens. Also uninstalled the previous version.

 

 

Anyone could give me some help with that please?

 

Thank you,

George

Hello,

 

I have been playing PRO almost exclusively on Android, and up until now had no problems, with any client installations (3 or 4).

After today's client release, after the merge patch i can't install the client on my phone.

Simply put, when i click on the .apk and the have to choose between the "cansel" and "install" button i simply can't click the "install" button. Just keep taping it and nothing happens.

Have tried re-downloading again but unfortunately nothing different happens. Also uninstalled the previous version.

 

 

Anyone could give me some help with that please?

 

Thank you,

George

 

Hello,

Have you deleted the previous PRO files before attempting to download the new client?

If not, please delete every PRO file from your Android, then download the apk and try to install it.

If you did that and still can't install the apk, please let me know and we will see what we can do for you.

 

Looking forward to your response, until then,

 

Have a nice day!

So I did the update and red blue and yellow server is gone I don't understand all of my saved stuff is gone and I have to start a whole new one on silver or gold can I get all of my Pokémon and my stuff back?

Oh boy, is this embarrassing...

 

So, ehm, yea, i disabled screen lock (read somewhere that overlay like apps, or screen locks can sooometimes cause that problem) and kinda restarted my phone and the problem got ...fixed.

Feel kinda dumb for posting a thread without doing basic troubleshooting myself, but after 13 hours of work my ability to function as a normal thinking human has strongly diminished.

 

Thank you Brannon for your help, greatly appreciate it! Had uninstalled PRO and deleted all files before, maybe something was stuck in memory and just restart was needed.

 

Thanks, consider the problem solved :)

Oh boy, is this embarrassing...

 

So, ehm, yea, i disabled screen lock (read somewhere that overlay like apps, or screen locks can sooometimes cause that problem) and kinda restarted my phone and the problem got ...fixed.

Feel kinda dumb for posting a thread without doing basic troubleshooting myself, but after 13 hours of work my ability to function as a normal thinking human has strongly diminished.

 

Thank you Brannon for your help, greatly appreciate it! Had uninstalled PRO and deleted all files before, maybe something was stuck in memory and just restart was needed.

 

Thanks, consider the problem solved :)

 

Glad i could help, enjoy!

- Locked as Solved -