Liglert Posted April 17, 2018 Share Posted April 17, 2018 I get an 'invalid username or password' error when i try to log in I know I have the password right because i can log into gold server I have done the merge on the account tab I was reccomended that i reset my password, this didnt change anything Link to comment Share on other sites More sharing options...
Eyebeam Posted April 17, 2018 Share Posted April 17, 2018 I get an 'invalid username or password' error when i try to log in I know I have the password right because i can log into gold server I have done the merge on the account tab I was reccomended that i reset my password, this didnt change anything Hello, Please try changing your password again, only this time make sure that your password is alphanumerical. Let me know if this works for you, until then, Have a nice day! Link to comment Share on other sites More sharing options...
Luffy96 Posted April 18, 2018 Share Posted April 18, 2018 Hello, Please try changing your password again, only this time make sure that your password is alphanumerical. Let me know if this works for you, until then, Have a nice day! hi i have the same problem i cant logging in the new server silver and i reset my password, this didnt change anything. i cant logging, why??? 1 Link to comment Share on other sites More sharing options...
Zifrein Posted April 18, 2018 Share Posted April 18, 2018 same too Link to comment Share on other sites More sharing options...
Astraea Posted April 18, 2018 Share Posted April 18, 2018 hi i have the same problem i cant logging in the new server silver and i reset my password, this didnt change anything. i cant logging, why??? same tooHi there, To be 100% sure, make sure that your merging successfully went through, as a few players' merge was rolled back due to some errors. If you see the [Merge is required] button on your dashboard still, you will need to merge once again. Here's a screenshot of what that would look like: Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Darumaka Posted April 18, 2018 Share Posted April 18, 2018 That' what i see when i run in to "Merge is required" link. What should i do now? Link to comment Share on other sites More sharing options...
Astraea Posted April 18, 2018 Share Posted April 18, 2018 [ATTACH=full]12693[/ATTACH] That' what i see when i run in to "Merge is required" link. What should i do now?Hi there, Please try pressing F5 a few times. If that fails, clear your cookies and browser cache. Let me know if this works. Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Darumaka Posted April 18, 2018 Share Posted April 18, 2018 Hi there, Please try pressing F5 a few times. If that fails, clear your cookies and browser cache. Let me know if this works. Kind Regards, Astraea. I followed instructions. It didn't change anything:/ Link to comment Share on other sites More sharing options...
Darumaka Posted April 18, 2018 Share Posted April 18, 2018 I followed instructions. It didn't change anything:/ Maybie should i change my password? Isn't it a good way to fix it? Link to comment Share on other sites More sharing options...
Astraea Posted April 18, 2018 Share Posted April 18, 2018 Maybie should i change my password? Isn't it a good way to fix it?Hi there, Changing your password won't fix the issue as it appears to be a loading error on your browser's side. Could you try to use a different browser to access your dashboard? Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
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