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Merge [error]

Awemilla21
in Resolved General Support

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Hello I am having a problem with the merge page. I login to dashboard and I have the option to merge my blue account on silver but when I click the link it takes me to a page that says "sorry the file/page you requested can not be found." Another thing to note that when the merge was available I was able to merge but when everyone had a problem the staf took down the merge page and when it came back up I tried to login to the client on mobile it said invalid username and password so I go back to dashboard it said I have to remerge and now I'm having a problem. I'm using google chrome mobile I've cleared the cache and data and ive tried other browsers. Still having the issue.

  • 2 weeks later...

I Solved this Problem.

Theres 2 Reasons why you got this :

 

Reason 1 : Because you used the wrong link "pokemon-revolution-online.net/dashboard"

Solution : Use https://pokemonrevolution.net/dashboard

 

Reason 2 : If its still not working,It means that you have a second account on your email

Solution : You should change the email first... (One account per mail)

As you've successfully merged your account, I'll now lock this topic.

 

Have a nice day!

 

Kind regards

- Nebulas

Dedicated Support Team

- Locked -

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- Nebulas

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