Server error

[Pablomr]

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Good afternoon.

 

I made the migration, but I was wrong and I told him I was on the RED server, when my account is BLUE.

 

Can you migrate me from the BLUE server?

 

Thank you very much and forgive the inconvenience.

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Hello there!,

 

I am very sorry for the inconvenience, and even more sorry that at the present moment, there isn't much we can do for you. As you will see Here, Q3 of the FAQ is your case and there isn't a solution at the moment. If one becomes available it will be made known and then we will encourage you to ask us again :).

 

The good news is you should have all of your pokemon, so completing the story again shouldn't be too hard :)

 

Apologies,

 

DP

 

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Thanks for answering.

 

The problem is that I do not have pokemons either, I only have the money that ran on the BLUE server and the hours played ...

 

No pokemons or medals.

 

Any solution? Thank you.

[Drowningpsyduck]

Oh I see that is different. To clarify, You mean you had pokemon on Red server, and now after the merge where you picked blue as your main account, you lost your red server pokemon?

 

If that is the case I will need to request the aid of a more powerful staff member for assistance :)

[Pablomr]

I have always been a member of the Blue server. Now I miss the fusion and the sin that it was the red server. It's funny, because I left the blue server pokemons, (about 5 or 6, between level 15 almost all ...) That's why I say it's funny.

[Pablomr]

Do we have any solution?

 

Thank you.

[Drowningpsyduck]

I do not believe there currently is, my friend.

 

Do you happen to have more than 1000 pokemon? If so that may be the cause.

 

Otherwise, I am very sorry for the inconvenience.

 

DP

Edited April 19, 2018 by DrowningPsyduck