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pokemon lost after Mergre


Dekon

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Hi, I logged on my account after doing mergre and chosing red server. I miss some pokemons as mew or some lvl 100 ones. Half of the ones I have now on boxes are horseas and I'm not sure what to do. Havent moved or touched anything yet. What do I have to do or talk with?

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Hi, I logged on my account after doing mergre and chosing red server. I miss some pokemons as mew or some lvl 100 ones. Half of the ones I have now on boxes are horseas and I'm not sure what to do. Havent moved or touched anything yet. What do I have to do or talk with?
Hi there,

 

This has happened to a few players when a number of released Pokemon were restored to protect your data, bringing you over the 1000 Pokemon cap. Please try to release a few unwanted Pokemon. Afterward, log off and back in, and Pokemon that were previously hidden should now appear for you. If this is not the case, let me know.

 

Kind Regards, Astraea.

ylJbQ.png

PRO RulesPunishment PolicyHow to Report

 

Please do not contact staff members for private support.

Use the appropriate forums for your message as it may be of use to others.

Unsolicited messages will be purified.

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I Tried to catch some wild pokemon with 6 empty boxes and it says I cannot store any more pokemon and I have to release some at pokecenter. Tried to log out and in again, released some and tried again but i cant catch anything now.

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I Tried to catch some wild pokemon with 6 empty boxes and it says I cannot store any more pokemon and I have to release some at pokecenter. Tried to log out and in again, released some and tried again but i cant catch anything now.

 

we can have maximum 900 pokemons

that 1000 Pokemon cap was only for the merge

Edited by hahahaka
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I Tried to catch some wild pokemon with 6 empty boxes and it says I cannot store any more pokemon and I have to release some at pokecenter. Tried to log out and in again, released some and tried again but i cant catch anything now.
Hi there,

 

You cannot catch any Pokemon after you have a Total of 900 Pokemon in your box; the last 100 slots are reserved for trades/boss rewards purposes. You can check your total count by looking at your trainer card.

 

If you have any further questions, feel free to let me know.

 

Kind Regards, Astraea.

ylJbQ.png

PRO RulesPunishment PolicyHow to Report

 

Please do not contact staff members for private support.

Use the appropriate forums for your message as it may be of use to others.

Unsolicited messages will be purified.

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